Assistant Manager – Wingstop – Margate, FL

Wingstop’s mission is to serve the world flavor. Wingstop is the destination when you crave fresh wings, hand-cut seasoned fries, and any of our famous sides. For people who demand flavor in everything they do, there’s only Wingstop. We are looking for team members who want to deliver an exceptional experience.

We are looking for excellent assistant manager candidates to oversee and coordinate with the store manager the planning, organizing, training, and leadership necessary to achieve stated objectives in sales, cost, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation.


Essential Duties & Responsibilities

  • Understand completely all policies, procedures, standards, specifications, guidelines & training programs
  • Achieve company objectives in service quality and cleanliness of the facility through training of employees while creating a positive working environment
  • Meet scheduling requirements, cover all shifts where it is needed to ensure operations go undisturbed, Follow up with the store manager for any callouts or no-shows
  • Inspect all products to ensure they have been received in correct unit count and condition and deliveries are followed with receiving policies and procedures. Report any differences with the store manager
  • Be always prepared for our QSC ensuring cleanliness, procedure’s and equipment are maintained and are up to standard


Key Skills/Abilities

  • Assist the crew with all guest to make sure they feel welcome and courteous service
  • Assist the crew with preparing and packaging all orders according to wing stop standards ensuring accuracy and presentation.
  • Checking cashiers are consistently using the correct corporate guidelines, i.e. using the name
  • Oversea cash and credit by adhering to our cash handling and reconciliation procedures, ensuring deposits are accurate and credit card transactions are balanced
  • Holding crew accountable for cleaning and work output


Working and building your shift leaders:

  • Supervising that shift leads are using correct opening/closing procedures and are adhering to company and labor policies during their time with the shift leader
  • Oversee that the shift leaders are committing to their goal of order accuracy and exceptional guest service
  • Supervise and control with shift leaders daily and weekly inventory as well as chicken counts and waste
  • Help fill in a position while daily/ weekly cleaning schedules are met so the shift lead can delegate work out to the crew.


Disclaimer

The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.

5413 W Atlantic Blvd, Margate, FL 33063

Source: Indeed.com
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