Sunset Heating & Cooling of Portland, OR is looking to hire a full-time Client Care Representative to join our HVAC office team and provide customer service as well as handle a variety of administrative tasks to help keep our business running smoothly. Do you enjoy organizing so much that you wish everyone would let you organize their life for them? Would you like to work for an established company in a friendly and supportive work environment where you can grow professionally? If so, please read on!
This position starts at $16.00 – $18.00/hr, depending on experience. Our full-time employees also enjoy excellent benefits including medical, dental, vision, a 401(k) plan after 1 year, paid time off (PTO), and company-paid parties every quarter. If this sounds like the right opportunity for you, apply today!
ABOUT SUNSET HEATING & COOLING
Established in 1922 to haul sawdust from area sawmills to sell to Oregon families for heating fuel, the Sunset name has been in the heating business for a very long time. From wood to coal to oil and, currently, natural gas or electric, we’ve seen many changes and made transitions to stay current in the industry. We are excited about looking to the future and continuing to provide our clients with state-of-the-art heating and cooling systems. We treat our clients with respect and have a long-term customer base due to our customer service.
Our owner supports his employees, builds loyalty, and gives back to the community. We understand that we can only stay as good as our current employees. In addition to competitive compensation, we provide a lot of training to help employees get the job done right and have a team of experienced people to assist new hires in hitting their stride.
A DAY IN THE LIFE AS AN HVAC CLIENT CARE REPRESENTATIVE
As a Client Care Representative, you are the detail person! We cannot provide our clients with the very best in HVAC services without you being attentive to details and keeping our office running smoothly. And, your friendly customer service makes our clients happy to do business with us. You are a people person who is also good at establishing procedures and processes to keep everything flowing and organized. You are indispensable to our success!
You perform a variety of day-to-day office tasks such as answering phones, taking messages, emailing, scheduling appointments, verifying the completion of work orders, updating accounts, and maintaining files. But, really, it’s not what you do, but how you do it. You are an independent thinker who is capable of making good decisions and being proactive. You enjoy your job as you are never bored and get satisfaction out of keeping everything in order!
QUALIFICATIONS FOR AN HVAC CLIENT CARE REPRESENTATIVE
- Proficiency with Microsoft Office
- Ability to type 35-40 WPM
- Customer service skills
- Phone skills
Are you the kind of person who quickly catches on to what needs to be done, and then just does it without waiting to be told? Are you detail-oriented and able to keep track of multiple tasks at a time? Do you have excellent communication skills, both written and verbal? Are you efficient and good at prioritizing? Do you have a positive, can-do attitude? If so, then you might just be perfect for this Client Care Representative position!
READY TO JOIN OUR HVAC OFFICE TEAM?
We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this customer service and administrative position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Source: Indeed.com
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