Company Name: Roundy’s
Position Type: Employee
FLSA Status: Non-Exempt
Demonstrate a passion for people while creating an excellent customer experience by maintaining a friendly, safe and clean environment. Promote and deliver a shopping experience focused on providing customers with efficient service through hands-on knowledge of Pharmacy products. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.
- Demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environment.
- Provide friendly and efficient customer service by demonstrating sincerity, patience and respect in all customer interactions and by thanking customers for their business.
- Greet customers in a genuine and friendly manner throughout the store and assist them by escorting them to products, performing price checks, load/unloading heavy items and helping them to retrieve out of reach items.
- Effectively communicate with customers and respond to questions and requests in a timely manner.
- Process customer transactions in a quick and efficient manner.
- Obtain new and refill prescription information from customers; prepare insurance claim forms.
- Assist pharmacists with receiving and processing physicians’ orders and dispense medications.
- Verify and enter prescription details into the computer to update patient medical records.
- Retrieve, count and measure drugs/compounds, mix medications and prepare labels according to state law.
- Operate equipment (e.g., scanner, register, scale, coupon machine, intercom, telephone, and compactor) according to company guidelines.
- Ensure customers receive the privacy policy and are aware of certain HIPAA-based patient rights.
- Order, stock and store medications and other pharmacy-related items.
- Assist pharmacists with training/continuing education of pharmacy clerks and other technicians.
- Maintain a working knowledge and consistently execute Pharmacy standard operating procedures (SOP’s).
- Maintain high cleanliness standards; clean as you go, inclusive of washing, cleaning, sweeping, mopping.
- Adhere to all local, state and federal laws, and company guidelines; comply with and reinforce all food safety and safety regulations/guidelines/procedures and programs; report all issues and illegal activity, including robbery, theft or fraud.
- Physical demands include, but are not limited to, frequently using the hands to handle, finger or feel objects, tools or controls, reaching with hands/arms, talking, hearing, sitting and close vision, depth perception and adjusting focus, lifting/carrying objects 10 to 55 lbs., walking on uneven ground, turning, standing, and stooping/bending; occasionally lift/move objects more than 60 lbs., and push/pull objects up to 550 lbs., climbing ladders.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
- Must be 18 years of age
- High school diploma/GED; working on Certified Pharmacy Technician (CPhT) certification
- Effective interpersonal/customer service skills
- Friendly, approachable and outgoing demeanor/team player
- Sound judgement/decision making skills
- Basic algebra and geometry skills (e.g., calculate circumferences, volume)
- Ability to read/interpret documents (e.g., training manuals)
- Ability to speak effectively to groups of customers/associates
- Certified Pharmacy Technician (CPhT) certification
Education Level: High School Diploma/GED Desired
Required Certifications/Licenses: Pharmacy Board License
Position Type: Part-Time
Shift(s): Day
Regions: Midwest
States: Wisconsin
Source: Indeed.com
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