Office Manager – The Good Guys Heating & Cooling – Appleton, WI

Office Manager
Job Requirements:

  • Looking for someone with basic accounting knowledge.
  • Experience in customer service, able to assist our customers in scheduling.
  • Working with Microsoft Office, we use Outlook for Email.
  • Good knowledge of a web browser as well as general computer knowledge.

Job Duties:

  • Help answer phones at our main office, during business hours.
  • Assist customers in our showroom purchasing filters or parts.
  • Help customers on the phone book tune-up appointments and set up service calls if their furnace or air conditioner is out.
  • Handle deposits, enter into QuickBooks, and get to our bank.
  • Enter in invoices into QuickBooks.
  • Assist customers in billing questions and inquiries.
  • Make reminder calls to tune-ups a day in advance.

Job Benefits:

  • Healthcare compensation ($400/mo individual, $700/mo family)
  • 401K Retirement Program (with 50% match up to 3%)
  • Company Phone (modern iPhones) with ample/unlimited data plan
  • Paid Vacation and Holidays
  • A great team in our office. Friendly place!

Company Perks:

  • We are not a high pressure company. You will not have to force or lie to customers to sell anything, ever. We always operate on the ideal that “An informed customer makes good decisions”, we inform and let them do what they will.
  • No Cold Calling: we do not do cold calling to customers. Only reminders calls are made the day before the appointment or if there is a reason we need to contact them. Never trying to just sell things.
  • We use our own field service software. You’ll find it incredibly easy to use, and it helps make our days better. Information at your fingertips!
  • Directly Involved Owners: Andy & Dan are involved in daily operations. Andy is an estimator who helps take care of field side. Dan helps with service and handles marketing, information systems, and general office work. Both approachable and down-to-earth.
  • Work Life Balance: Our goal is to get everyone home at a reasonable time. We do not believe in burning people out. It is important to have a work-life balance so you as happy and rested as you can be. Sometimes when it’s busy we may have a longer day but it is rare. We do our best to respect everyone’s life outside of work.

We encourage you to reach out if you have any questions about this position! Thanks for taking the time to view our listing.
Related keywords: hvac, hvac technician, hvac apprentice

Job Type: Full-time

Pay: $16.00 – $20.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Employee discount
  • Health insurance
  • Paid time off
  • Referral program
  • Retirement plan

Schedule:

  • Monday to Friday

Supplemental Pay:

COVID-19 considerations:
While working at your computer you don’t need a mask on, however, walking around outside of your office in our building a mask is required.

Education:

  • High school or equivalent (Preferred)

Experience:

  • QuickBooks: 1 year (Preferred)

Work Location:

  • One location

Typical start time:

Typical end time:

Company’s website:

  • https://goodguyswi.com

Company’s Facebook page:

  • https://facebook.com/CWGOODGUYS/

Work Remotely:

COVID-19 Precaution(s):

  • Personal protective equipment provided or required

Source: Indeed.com
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