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Retail Sales Associate – Allstar Medical Supply – Walnut Creek, CA

Job Description

At Allstar Medical Supply, we are looking for a Retail Sales Representative to provide excellent customer service and meet sales expectations for our business. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability. Must be caring, patient, and comfortable working with seniors and people with disabilities. One year plus of in person retail sales experience a plus. Familiarity with medical terminology or experience in medical environments is a plus.

Responsibilities

  • Greet and direct customers
  • Provide accurate information (e.g. product features, pricing and after-sales services)
  • Answer customers’ questions about specific products/services
  • Conduct price and feature comparisons to facilitate purchasing
  • Cross-sell products
  • Ensure racks are fully stocked
  • Manage returns of merchandise
  • Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
  • Inform customers about discounts and special offers
  • Provide customer feedback to the Store Manager
  • Stay up-to-date with new products/services

Skills

  • Proven work experience as a Retail Sales Representative, Sales Associate or similar role
  • Understanding of the retail sales process
  • Familiarity with consumer behavior principles
  • Knowledge of inventory stocking procedures
  • Basic math skills
  • Track record of achieving sales quotas
  • Excellent communication skills, capable of building trusting relationships
  • Ability to perform in fast-paced environments
  • Flexibility to work various shifts
  • High school degree or higher
  • BSc in Marketing or related field is a plus

Job Types: Full-time, Part-time

Job Types: Full-time, Part-time

Pay: From $14.00 per hour

Benefits:

  • Health insurance
  • Paid time off

Schedule:

  • 8 hour shift

Supplemental Pay:

  • Commission pay

Experience:

  • Customer Service: 1 year (Preferred)

Hours per week:

  • 20-29
  • 30-39

Pay frequency:

  • Every other week

Work includes:

Paid Training:

Management:

  • Store Manager

Employees working per shift:

  • 5 or fewer

This Company Describes Its Culture as:

  • Innovative — innovative and risk-taking
  • Stable — traditional, stable, strong processes
  • People-oriented — supportive and fairness-focused
  • Team-oriented — cooperative and collaborative

Company’s website:

  • www.allstarmedicalsupply.com

Benefit Conditions:

  • Waiting period may apply
  • Only full-time employees eligible

Work Remotely:

Source: Indeed.com
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