Experienced Courier Dispatcher – MedLab Logistics – Aston, PA

Founded in 2000, we are a life science courier. We primarily ship organs, medical equipment, and blood products.

The dispatcher role is a fast paced, quick thinking position. Our clients have demanding deadlines and expect our dispatchers to route orders quickly.

We are currently looking for an experienced Dispatcher/Driver: This position would be both driving and Dispatching. Applicant must have flexibility to change schedule. This position requires applicant to be profient in both customer service and technology. This is a desk job reliant heavily on in house software knowledge and the ability to learn and implement new technology.

  • Must have previous work experience as a Dispatcher and experience with Dispatch Software, such as Xcelerator or CXT (6 months preferred)
  • 3 Years Clean Driving record
  • Must be able to pass TSA clearances
  • Must have flexibility with schedule

Check out our website for more information: www.medlablogistics.com

Our company is open 24 hours a day, 7 days a week. Dispatchers are paid every week via direct deposit and receive a W-2 at year end.

*** Compensation based on experience. ***

*** MUST pass Driving Record and TSA Clearances ***

Responsibilities and Duties

  • Provide assistance by telephone and email to customers and business partners.
  • Receive, input, and distribute work orders and update customers on proof of deliveries.
  • Manage contact with employee drivers and independent contractors to ensure all deliveries are covered as needed.
  • Monitor progress of delivery routes.
  • Process changes or cancellations to delivery orders.
  • Maintain accurate documentation, on the status of each job within the dispatch entry, manages distribution of work, and ensures documentation is complete before jobs are cleared.
  • Interact with customers and the people you work with in a professional and courteous manner

Job Type: Full-time

Pay: $17.00 – $18.00 per hour

Benefits:

  • 401(k)
  • Health insurance
  • Paid time off

Schedule:

  • 10 hour shift
  • 12 hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Overtime
  • Weekends

Supplemental Pay:

Education:

  • High school or equivalent (Preferred)

Experience:

  • Dispatching: 1 year (Preferred)
  • Customer Service: 1 year (Required)

Work Location:

  • One location

Company’s website:

  • www.medlablogistics.com

Benefit Conditions:

  • Waiting period may apply
  • Only full-time employees eligible

Work Remotely:

Source: Indeed.com
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