Job Responsibilities and Duties
- Creates a welcoming atmosphere by greeting visitors and clients to the clinic
- Check in clients in a timely, friendly manner
- Outstanding professional phone management skills: manages a multiline telephone system efficiently and politely, minimizing hold time
- Comforts patients by answering any questions they may have or gets assistance as needed to meet the patients needs
- Expedites patient processing by having them fill out forms in advance if possible or asking them to arrive early for appointment
- Obtains patient identification and insurance information
- Maintains patient accounts by verifying insurance information and demographics
- Keeps pertinent staff abreast of scheduling, patient details, and potential service delays
- Protects patients’ right of confidentiality; mandatory familiarity with HIPAA
- Schedule patients to make the most efficient use of staff schedules
- Fax, files, scans, copies and indexes data entry in to EMR and sends to the appropriate staff for review and or approval.
- Performs other clerical duties as assigned by staff and Manager
Medical Office Receptionist Skills and Qualifications
- High School Diploma or GED required
- Knowledge of basic medical/dental terminology
- 1 year secretarial or receptionist experience required
- Experience in a hospital setting or medical office preferred
- Demonstrated ability to interact with healthcare professionals, clients, and insurance companies alike
- Excellent customer service skills
- Pleasant phone demeanor
- Computer skills required; must type 30+wpm
Job Type: Full-time
Pay: $12- $14 per hour based upon experience.
Benefits:
- Health insurance
- Paid time off
Schedule:
- Monday – Friday
COVID-19 considerations:
Must wear masks
Experience:
- Customer Service: 2 years (Preferred)
- Family Medical Clinic: 1 year (Required)
- Insurance Knowledge: 2 years (Preferred)
This Company Describes Its Culture as:
- Detail-oriented — quality and precision-focused
- Outcome-oriented — results-focused with strong performance culture
- Stable — traditional, stable, strong processes
- People-oriented — supportive
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
Work Remotely:
If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer’s application process.
Job Type: Full-time
Pay: $12.00 – $14.00 per hour
Benefits:
- 401(k) matching
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
Experience:
- Medical Terminology: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Work Remotely:
Source: Indeed.com
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