Headquartered in Pinnacle Park, Arizona, we are an established Processing/Distribution company in the Biotechnology industry. We have been servicing our customers for over 10 years and are rapidly expanding our team!
We are actively hiring for our next Customer Service/Operations Manager to lead our Customer Service department and play an integral role in resource planning, technology implementation and quality monitoring. If you have experience in the Healthcare Industry, and at least 3+ years in a supervisory role, with a blended background of sales, operations, customer service and marketing — Please apply TODAY!
Top Reasons to Work with Us
-Innovating products
-Growth opportunities
What You Will Be Doing
-Hire, train and schedule Customer Service staff to help our domestic and international customers
-Resolve customer concerns and identify opportunities for improvement
-Support achievement of sales goals
-Review and manage inventory
-Manager and maintain our Salesforce Customer Relationship Management software
-Communicate and support Sales team, Quality control and Regulatory Affairs
What You Need for this Position
– CRM Experience
– Healthcare Industry
– Microsoft Excel
– Customer Service Supervisory experience
– FDA Regulatory Compliance
– Resource Planning
– Technology Implementation
– Quality Monitoring
Nice to have:
– Salesforce Customer Relationship Management
– Cloud-based work platforms
So, if you are a Customer Service/Operations Manager with Healthcare Industry experience, please apply today!
Source: Monster.com
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