clerical, receptionist, dispatching and admitting/discharge duties in support
of assigned patient care department.
MINIMUM QUALIFICATIONS:
EDUCATION,
CERTIFICATION, AND/OR LICENSURE:
1.
High
School Diploma or equivalent
PREFERRED QUALIFICATIONS:
EDUCATION,
CERTIFICATION, AND/OR LICENSURE:
1.
Graduate
of a Medical Assistant program or secretarial school preferred.
EXPERIENCE:
1.
Previous
experience with payroll preferred.
CORE
DUTIES AND RESPONSIBILITIES: The
statements described here are intended to describe the general nature of work
being performed by people assigned to this position. They are not
intended to be construed as an all-inclusive list of all responsibilities and
duties. Other duties may be assigned.
1.
Responsible
for greeting and admitting functions upon patients arrival to the
department.
2.
Courteously
greet patients.
3.
Places phone
calls at request of the ED staff and physician.
4.
Attends
meetings and takes meeting minutes and distribute to appropriate staff.
5.
Collects
department mail and distributes appropriately.
6.
Responsible
for proper and expedient communication of transfer information when patient
is to be transferred to another facility.
7.
Complies
accurate statistical or unit activity data for department, as assigned.
8.
Maintains
stock levels of office supplies.
9.
Responsible
for clerical discharge functions.
10.
Accurately
prepares patient identification bands and name tags.
11.
Schedules all
follow-up appointments as requested by ED physician.
12.
Arranges
transportation for patient as necessary.
13.
Organizes and
maintains patient records and appropriate department records to help ensure
accurate and complete documentation.
14.
Faxes copy of
patient chart as needed for arranging transfer or follow up care.
15.
Coordinates
and facilitate ongoing communication to ensure efficient intradepartmental
and interdepartmental operations.
16.
Communicates
in a timely fashion with other departments regarding patients who have been
admitted, discharged, require inter-hospital transfer, or have expired.
Communicate patient information and unit needs intra-departmentally.
17.
Consistently
answers telephone in a courteous and timely manner, identifying self and
department at all times and answers questions within area of knowledge.
Forwards cakks to appropriate staff members.
18.
Consistently
answers patient intercom in a courteous and timely manner and dispatch
appropriate personnel.
19.
Consistently
maintains complete and accurate telephone or visitor messages for department
personnel, assuring accurate routing of messages.
20.
Welcomes
visitors to the department and responds in a helpful and courteous manner to
requests for assistance or information.
21.
Assists
physicians and other individuals by providing requested information about
specific patient or department routines in accordance with the hospitals
policy on Release of Patient Information.
22.
Coordinates
and facilitates ongoing communication to ensure timely, efficient
intradepartmental and interdepartmental transportation of patients.
23.
Phones in
consults to other services in a timely and accurate manner.
24.
Maintains
communication with other patient care departments (e.g., Dietary, Lab) to
assure patient care needs are met.
PHYSICAL REQUIREMENTS: The physical demands described here
are representative of those that must be met by an employee to successfully perform
the essential functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions.
1.
Manual dexterity used in operating standard office equipment.
2.
Prolonged periods of sitting.
3.
May be required to walk to various areas throughout the department or
medical complex. This may require use of elevators and/or stairs.
WORKING ENVIRONMENT: The work environment characteristics
described here are representative of those an employee encounters while
performing the essential functions of this job. Reasonable accommodations may
be made to enable individuals with disabilities to perform the essential
functions.
SKILLS & ABILITIES:
1.
Basic computer
knowledge and ability to operate standard office software preferred.
2.
Knowledge of
medical terminology preferred.
3.
Prior
experience with of Microsoft Office Suite software applications, including,
but not limited to, Word, Excel, Access, Power Point and Outlook is
preferred.
4.
Good verbal and
writing skills preferred.
5.
Basic
mathematical skills preferred.
Source: Indeed.com
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