Leasing Specialist – Birge & Held Asset Management – Newport, KY

Academy on 4th Apartments; 202 Units

Who we are
It’s fun to work in a company where people truly believe in what they are doing. At Birge & Held (“B&H”), we are committed to bringing excitement and energy to the business of multifamily housing. We expect every employee within our organization to be a leader working in a collaborative environment towards a shared vision. You must be ready to show up every day with a true passion for people and learning. Every leader has an exciting opportunity to profoundly impact our Purpose, “Enhancing Lives by Transforming Communities”, and turn it into reality. Are you up for the challenge?

The role
The Leasing Specialist position allows you to build relationships with prospective residents and show them why they should select our property as their home. We are looking for someone with a proven track record in sales and customer service to help us with the leasing process.

What you will do
Essential Duties and Responsibilities:

Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments
Answer phones and email on a daily basis
Respond in a timely manner to all prospects and leads to convert to on-site appointments
Schedule, coordinate, and conduct unit showings with prospective tenants
Meet with new prospects and provide expert information on our product offering in a kind and helpful manner to try to win the business of new tenants who meet our property criteria
Generate new leases
Initiate creative strategies to build positive buzz about the apartment community; partner with nearby businesses, attend local events, and make connections/contacts in the neighborhood
Check curb appeal and apartments each day to ensure we are ready to tour and demonstrate our property offerings to ensure a positive customer experience
Lead social media initiatives to connect and engage residents; post announcements, photos, updates, and event information
Shop the competition
Meet and exceed monthly leasing targets
Complete daily checklist
Report all property deficiencies to Community Manager
Respond to, and maintain constant communication regarding any work orders
Process applications and gather the verifications that support the application process and prepare the move-in paperwork
Administrative duties and projects as assigned by Regional and Community Manager

What you will need
Desired Skills and Competencies:

Interact with all residents, staff, clients and vendors in a professional and courteous manner

An understanding of Fair Housing
Very strong organizational and sales skills
Strong oral and written communication skills
Ability to build and maintain relationships with others
Strong computer and phone skills

Education and Experience:

Previous sales and customer service experience is beneficial
Experience within the apartment industry is preferred
Able to multi-task and prioritize
Exhibit strong attention to detail
Able to perform at high levels in fast paced work environment and successfully adapt to changing priorities and work demands

What we offer
Benefits and Compensation:

Competitive compensation, retirement plan option, life, medical, dental and vision insurance options
A collaborative, progressive, team development environment 
Paid holidays (including your birthday!) and paid time off
Opportunities to make a difference in a growing and highly productive environment

Birge & Held is an Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce.

Job Type: Full-time

Pay: $14.00 – $17.00 per hour

Benefits: