Insight Analyst Assistant
Overview of Position
The Insight Analyst Assistant is responsible for providing support to the Insight Record Review, Clinical, and Coding Operations teams in order to facilitate the administrative components of case analysis for various record review services. Acts as a liaison between external parties such as hospitals, physicians, health plans, vendors, patients, and referral sources and Insight Record Review Team. Interacts with other internal clients such as client services, account managers, data analysts and healthcare data investigators. Primary duties may include but are not limited to, initiating and managing case workflow, review and handle protected health information, correspondence and other communications or information within the case tracking system.
What will be my duties and responsibilities in this job?
- Manages and tracks cases from the time of opening to the time medical records are received including verification and management of standard turn-around times on cases.
- Creates medical records request letters and manages provider contact information
- Process medical record submissions through various avenues
- Performs the closing of cases and any necessary follow up actions
- Internal and external communication
- Performance of other duties as assigned
What are the requirements needed for this position?
- Minimum high school diploma or equivalent (i.e. GED)
- Minimum 1-3-year(s) experience within a healthcare related or healthcare claims industry preferred
- Understands HIPAA privacy requirements
- Strong communication and customer service skills including strong phone skills
- Must be proficient in Microsoft Office applications
What other skills/experience would be helpful to have?
- Ability to multi-task
- Detail oriented
- Self-motivated and goal oriented
- Ability to work independently but also as a member of a team
- Strong verbal and written communication, time management, problem solving, organizational, and analytical skills required
What are the working conditions and physical requirements of this job?
- Environment – 90-95% Remote; 5-10% Office environment
- Physical Requirements – Sitting, standing, walking, and using key board/mouse
Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!
Equal Opportunity/Affirmative Action Statement
Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at https://www.eeoc.gov/employers/eeo-law-poster and the supplemental information at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf .
If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to [email protected] with “Applicant requesting reasonable accommodation” as the subject. Resumes or CVs submitted to this email box will not be accepted.
Click here https://www.dol.gov/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf to view our pay transparency nondiscrimination policy.
Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.
Source: Indeed.com
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