Collection Assistant – South Denver Cardilogy – Littleton, CO

COLLECTIONS ASSISTANT

DUTIES AND RESPONSIBILITIES

 Responsible for patient account balances being paid timely and remaining current under general supervision

 Performs collection activities such as monitoring delinquent accounts, contacting patients for account payment and address verification, answering routine account inquiries while entering notes kept in patient billing file

 Review patient payment postings for accuracy to ensure account balances are current. Process patient payments and refunds as needed

 Works with co-workers to resolve insurance/billing errors vs patient balances

 Recommends accounts for collection or write-off

 Adheres to confidentiality, state, federal, and HIPAA laws and guidelines regarding patient records

 Performs other duties as requested or assigned

EXPERIENCE/SKILL REQUIREMENTS

 High school diploma or equivalent

 Medical billing/collections experience preferred. A plus if familiar with health insurance plans,
Medicare, Medicaid and Explanation of Benefits (EOB’s)

 Proficient computer skills (preferably in Microsoft Office) and experience utilizing common office resources (phone, fax, copier, and email). Internet usage for researching hospital systems and medical insurance plans

 Excellent customer service skills in order to speak clearly and professionally with patients and staff

 Ability to work within deadlines, meet goals, and work independently with minimal supervision

Job Type: Full-time

Benefits: