Care Manager III (san jose downtown)

You may think “old” when you think of Institute on Aging because we offer services for elders and are a 40+ year institute…. but you wouldn’t be more wrong. While we do have a long-standing history in the Bay Area, IOA is on the forefront of revolutionary healthcare models, reshaping the way people can age in place. Our innovative models transform lives, enhance communities, and save healthcare systems millions of dollars. Rather than focusing on archaic outdated design, we strive to consistently question the “status-quo” and create new and more innovative ways to help aging adults maintain their quality of life. With over 23 programs, we offer multiple ways to aid seniors maintain their health, well-being, independence and participation in the community, fulfilling our mission.

CLS is an innovative and revolutionary healthcare model that allows seniors to live at home longer by transitioning them out of nursing homes and back into the community by partnering with health plans and Medi-Cal. This inventive, nationally recognized model is one of the most promising for seniors to date, transforming their lives by providing them with a higher quality and more independent life and saving millions of dollars for healthcare systems. CLS is IOA’s fastest growing division, expanding throughout California. Its employees are dedicated and forward-thinking professionals with a passion for building seniors a better world.

The Community Living Services (CLS) department is seeking a Care Manager III to join its team in our San Jose location. The Care Manager III provides intensive case management services for a caseload of up to 20 high risk Health Plan of San Jose members. The Care Manager III is responsible for the assessment of clients with multiple medical and psychosocial needs. The Care Manager III plans, monitors services and interventions ensuring provision of quality care. The Care Manager III provides mentorship and training for all new case management staff and interns. Additional key duties and responsibilities of the position include, but may not be limited to the following:
-Conducting comprehensive assessments and re-assessments of client psychosocial, physical and mental health, environmental and spiritual needs to develop the client Community Living Plan.
-Conducting on-going client home, acute hospital and skilled nursing facility visits to review and modify their Community Living Plan.
-Providing crisis intervention, advocacy, problem solving and therapeutic interventions services to the client.
-Documenting and updating progress notes of all case management activity within 24-48 hours.
-Evaluating client ability to remain safely at home and coordinate appropriate placement if needed,
-Acting as liaison between the client, caregiver, physicians and community service providers to update, arrange and monitor client care-based program operation guidelines.
-Providing mentorship, consultation and training to all new case management staff and interns.
-Attending and participating in program leadership, research study, continuing education and Care Manager Development Program meetings as required.

REQUIRED QUALIFICATIONS:
-S.W. (Master’s in Social Work) degree.
-2 years of experience working with disabled adults and/or older adults.
-2 years of experience resolving medical and psychosocial problems for functionally impaired adults.
-Exceptional communication and presentation skills.
-Detail oriented with good problem-solving skills and the ability to prioritize multiple tasks.
-Proficient computer literacy skills.

DESIRED QUALIFICATIONS:
-1 year of experience working with individuals with mental and/or behavioral health diagnoses and substance abuse disorders.
-Bilingual language skills.

We encourage you to learn more about IOA by logging onto www.ioaging.org/about-ioa

IOA is an Equal Opportunity Employer: minority/female/disability/veteran