You Floss Like A Boss! Experienced Dental Front Office (Federal Way)

Our private, one doctor, general dentist office in Federal Way, is looking to hire someone that is experienced in all aspects of front end administration of the dental office as the front office manager. Ideally, the successful candidate will have Jedi-Like anticipation and magical creativity. In other words, this position does entail some light to moderate managerial duties to ensure a smooth functioning office; assist in development of the staff. Yes… we are well aware this is dentistry …smooth & on-time schedules are sometimes a myth in dentistry…but for the most part, we actually are usually a running on time type of office. 🙂 Most days, we will have 3 administrative staff to help check in/answer phones.

We utilize a lot of technology to help us efficiently do our jobs in both the front and back office. We use automatic appointments reminders through an email/text system and phone calls when necessary. We have digital x-rays and charting. With the exception being claims management, even our statements and accounts receivable management is mostly done outside the office.

The primary day-to-day focus above all, is treating patients in a welcoming and friendly manner. Functionally, a large part of the daily activities will be answering the telephone, scheduling appointments, communicate with patients regarding financial and scheduling options, maintain patient records and coordinate patient flow. Manage and control the daily, weekly, and monthly schedule in order to meet the practice production/collection goals. Quality Control: Double check that benefits have been verified for changes/coverage accuracy in the system. Actively oversees and works the recare & treatment schedule; claims management; advising clinical staff of scheduling updates for the day or following, etc.

Office Hours/Location: Up to 40 hours per week. Mon-Thurs seeing patients with limited admin hours on Fridays. Schedule varies/rotates depending on the day. Patients are seen no earlier than 8am and generally not later than 6pm. Patients occasionally seen 1 Friday per month (limited hours when we do).

Pay: Depends on experience. Benefits: PTO/Holiday Pay eligible after 90 days, Bonus incentives.
SOFTWARE: Eaglesoft, Digital X-Rays, Automated Reminder Systems, as well as an Outside company to assist with overdue recall/reactivation calls.

The most important attribute is that whomever is hired really should love dentistry and be excited about learning.

To be considered, please email a current resume.