Relocation Counselor – The TRAK Group – Cincinnati, OH

Relocation Counselor

With more than 80 years of success, they continue to grow and provide phenomenal benefits!

The Relocation Coordinator is responsible for assisting and directing relocation staff and residents in the timely and effective execution of relocation, transfer, and reasonable accommodation process.

Desired qualifications:

• Must have excellent verbal and written communication skills
• Strong attention to detail and organizational skills
• Possess working knowledge of relocation procedures
• Demonstrated ability to meet deadlines and work well under pressure
• Ability to work with diverse population
• Knowledge of HUD policies and procedures governing housing matters
• Familiarity of moving logistics, community and related service availability for referral purposes
• Demonstrated commitment to working with the low-income, elderly and disabled communities
• Demonstrated knowledge of PC-based software applications (Microsoft Word and Excel)
• Bachelor’s degree in social services, business or a related field
• Minimum of two (2) years relevant work experience for a public agency, or related experience in the social service or community service field

Essential duties and responsibilities:

• Prepare comprehensive relocation plans, in accordance with the Uniform Relocation Act, all applicable HUD regulations and policies and procedures
• Acquire and assimilate, as needed, HUD 1378-24 CFR updates
• Work with resident leadership and management staff from the affected housing site(s) to develop a relocation plan which best meets the needs of all parties. Ensure HUD approval of all relocation plans prior to implementation
• Represent management throughout the relocation process
• Serve as the management liaison on the relocation committee
• Inspect units during construction/rehabbing to critique quality and/or ensure that tenant specific amenities are included or in place.
• May assign and assist with unit inspections after rehab is completed
• Coordinate procurement process to identify movers for relocations and work with MBE Coordinator and purchasing office for award of contract and perform quality checks on timeliness, efficiency and overall customer satisfaction with mover
• Conduct assessments for Reasonable Accommodation requests
• Determine assessments of resident’s or participants total needs with regard to intra-housing authority transfers due to medical, reasonable accommodation, or domestic dispute
• Provide consultation to managers and other personnel seeking guidance in efforts to solve the problems of the resident
• Develop and maintain good working relationships with health, welfare and social agencies, and community outreach to assist in the development of new resources to meet resident relocation needs
• Participate and assist in departmental projects
• Perform basic administrative tasks related to the job, i.e. prompt submittal of case recordings, statistical reports and other related information
• Maintain functional knowledge of the department service-delivery system
• Travel throughout the county to attend meetings or perform other job functions during work and/or non-work hours
• Perform additional duties as assigned

What they offer:

• Incredible benefits package – including company contributions to HSA accounts
• Full retirement and pension benefits
• Fantastic PTO and vacation perks – 15 days your first year!
• Great location – close to the highway!
• HOURS: Monday-Friday, 8:00am-4:40pm

Now accepting applications!