Instructor, Medical Office Administration

Position Information Job Title Instructor, Medical Office Administration
Job Description #RPM Teaching faculty at Guilford Technical Community College are responsible for supporting student success by creating an optimum learning environment, responding to student needs, managing effective instructional activities, developing curriculum courses, modeling employability skills, demonstrating professionalism, developing cooperative work relationships with other faculty and staff, supporting college administrative requirements, and maintaining competency in their instructional field. He/she will be responsible for quality instruction and for effective participation and interest in the total affairs of the college. The Full time Medical Office Administration faculty member participates in the planning, implementation, evaluation, and revision of the program curriculum. This individual may also be assigned the responsibility of coordinating the efforts of a designated instructional team.
Duties/Functions Teaching
Prepare & teach departmental courses to include:
developing learner centered lesson plans
employing teaching strategies & instructional materials for different learning styles
incorporating, as pedagogically appropriate, current technology in classroom, distance learning and laboratory environments
creating and modeling a quality learning environment that supports a diverse student population
preparing, distributing and utilizing instructional support materials, including course syllabi, supplementary materials, instructional media and other devices as appropriate
updating and revising curriculum to maintain currency
developing new courses as needed to support the instructional mission
participating in the development and review of course and program/general education outcomes as appropriate
developing, conducting and documenting appropriate assessment of student learning outcomes in courses and programs/general education as appropriate Professional Development
Maintain a professional status that supports the instructional mission by:
participating in professional development activities to maintain currency in field; maintaining current credentials or licensures as required by program or accreditation
participating in professional development opportunities to advance teaching skills and strategies Administration
Provide daily & ongoing oversight of facilities, equipment and student records to include:
maintaining classroom and laboratory spaces including upkeep of assigned equipment
providing for the security of facilities, equipment and instructional materials and maintaining safe working conditions
maintaining student records (eg, grades and attendance) in accordance with established deadlines using a variety of technology-based programs (eg, Colleague, WebAdvisor, Moodle)
complying with all applicable college, state and federal rules and regulations Student Support
Provide an environment conducive to student success to include:
conducting recruiting activities
providing academic advising
promoting retention/persistence by assisting students to develop strategies for success
assisting students with the registration and graduation process
referring students to campus and community resources when appropriate College Service
Support college-wide endeavors to include:
collaboration with faculty and staff from other divisions/departments to promote communication, coordinate schedules
and support student success
serving on department, division and college committees
participating in GTCC institutional initiatives
collaborating with educational partners, business/industry and/or external agencies as appropriate to promote the instructional mission of GTCC
supporting collegiality and teaching excellence by actively participating in the professional development of new and veteran faculty (eg, mentoring and peer observation)
participating in extracurricular student activities/clubs
attending college professional development sessions, college/division/department meetings, graduation and convocation,
as required
Demonstrate and model the College’s employability skills: adaptability, communication, information processing, problem solving, responsibility and teamwork. Additional Duties & Responsibilities:
Maintain student records.
Perform all duties as assigned by supervisor.
Difficult Challenges
Education Required Bachelor’s degree in healthcare administration or related field from a regionally accredited post-secondary institution
Certifications: CPC (Certified Professional Coder) or CPC-H (Certified Professional Coder-Hospital) or CPC-I (Certified Professional Coder Instructor)
Education Preferred Master’s degree in healthcare administration or related field from a regionally accredited post-secondary institution
Certification: CPC-I (Certified Professional Coder Instructor)
Experience Required Three years of administrative experience in a healthcare or medical office setting
Experience in teaching healthcare or medical office curriculum in any of the following formats: teaching courses, training sessions, conducting professional development workshops, and/or other continuing education seminars
Experience Preferred More than three years of administrative experience in a healthcare or medical office setting
Experience with medical coding, billing, records management
Post-secondary teaching experience
Experience with assessment of student learning outcomes
Experience with distance learning and/or alternate instructional delivery systems
KSA Required
KSA Preferred The Instructor shall possess an understanding of and commitment to the nature and role of the Community College, particularly its “open door” policy. He/she shall have demonstrated personal and professional competence for the responsibilities assigned. The Instructor must be able to:
1. Multi-task
2. Respect Diversity
3. Adapt to changing procedures, protocols or assignments.
4. Create and maintain a learner centered environment
5. Communicate effectively
6. Ability to effectively implement and apply technology solutions.
Department/Job Specific Requirements Mandatory GTCC Trainings (upon initial hire) and annual updates as required; other required trainings may be added as needed):
1. Reporting Requirements
2. Discrimination & Anti-Harassment (within 30 days of hire; annual refresher thereafter)
3. Shooter on Campus (within 30 days of hire; annual refresher thereafter)
4. Personal Information Protection (within 30 days of hire; annual refresher thereafter)
5. Ethics and Social Responsibility (within 30 days of hire; annual refresher thereafter)
6. elearning Level One (before the first day of the first semester teaching)
7. eLearning Levels Two and Three for instructors who teach online or hybrid delivery methods (before the first day of the first semester teaching) Specific departmental requirements:
1. This individual may be required to submit to a background check consisting of Criminal Background Check (CBC) and Office of Inspector General Reviews (OIG).
2. A facility-specific twelve panel urine drug screen is required prior to supervising students at off-site locations.
Physical Demands 1. Teaching in a variety of formats, environments, and campus locations
2. Standing required for extended periods (up to 4 hours)
3. Essential skills include the ability to use auditory and visual senses
4. Teaching at least one or two evenings may be required as well as weekend classes if needed Other:
1. This individual will work with an assigned mentor during the probationary period of employment to incorporate GTCC’s Employability Skills into all classes using a Problem-Based Learning approach.
Posting Type Faculty
Category: Healthcare, Keywords: Medical Coder

Jamestown, North Carolina, United States of America



Guilford Technical Community College

Guilford Technical Community College


12/19/2018 9:59:25 PM

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