Front Desk / Medical Office Receptionist (Brockton)

Village Pediatrics is seeking a full-time Front Desk Medical Office Receptionist to work in our Pediatric primary care office. As the Front Desk Receptionist you are the first person to greet our patients. You must be able to maintain a friendly and professional demeanor in all situations. You must be able to multi-task and handle a variety of responsibilities.

Job Responsibilities Include:
-Answering phones, recording messages and forwarding these messages through the electronic medical record to the appropriate staff member.
-Scheduling, coordinating, confirming and rescheduling patient appointments in the EMR.
-Collecting and recording patient payments at time of check-in.
-Checking insurance eligibility and updating patients’ insurance and demographic information in the EMR.
-Process medical records requests
-Process referrals

Position Requirement:
-3 to 5 years previous experience as a Front Desk Receptionist in a medical office
-High School diploma or equivalent experience required
-Knowledge of the Epic EMR is preferred but not necessary

Village Pediatrics is a private practice. We are located in Brockton close to the Stoughton and Easton borders. We are affiliated with Boston Children’s Hospital and the Good Samaritan Medical Center.