NOC Technician

This position is open as of 12/19/2018.

NOC Technician

If you are a NOC Technician with experience, please read on!

Top Reasons to Work with Us

– Great work environment
– Amazing/Generous compensation package ($24-$29 / hr) ••This is a full-time permanent position
– Generous PTO
– Full Benefits
– 24×7 oncall
– Flexible hours

What You Will Be Doing

The NOC is the central point of communication for the IT organization. Communication between the different technical teams flows through the NOC. Because of this, NOC team members need to be able to effectively communicate technical issues with technical and non-technical people. NOC techs handle systems monitoring, alert triage, client requests and escalate issues to higher-level resources as necessary. NOC members will find themselves in an ideal position for learning a wide collection of technologies and candidates can look forward to crucial experience with Cisco gear, Linux and Windows servers and the engineers who built the systems.

– Create, investigate, resolve or escalate trouble tickets for issues received via monitoring systems, telephone, email, or client portals for issues relating to, but not limited to:
– Server and network alerts
– Remote Access (VPN) Connectivity
– Network connectivity issues
– System backups
– Remote network discovery and troubleshooting
– DNS, email, spam filtering and web hosting
– Understand and deliver on ticket escalation expectations
– Own the responsibility of your tickets by ensuring statuses are kept current, documentation is clear and issues are resolved. Tickets must be updated in real time as events and actions occur.
– Reporting progress to clients and notifying them of resolutions through various sorts of documentation
– Solid ability to communicate effectively with both technical staff and end users; by providing exceptional client service skills.
– Attends to obligations and supports other company initiatives as directed.

What You Need for this Position

•1-3 years of experience with Network Operations support in a professional environment
•Associates Degree in Networking and Systems Administration or equivalent work experience
•Willingness to work flexible schedules and support a 24X7 operation.
•Requires strong problem solving, time management, flexibility, and communication skills
•Must have the ability to multi-task, organize and document many tasks at one time

Certifications:
CCNA or CCENT, ITIL (Foundation level) are a plus.

What’s In It for You

– Great work environment
– Amazing/Generous compensation package ($24-$29 / hr) ••This is a full-time permanent position
– Generous PTO
– Full Benefits
– 24×7 oncall
– Flexible hours

So, if you are a NOC Technician with experience, please apply today!


Required Skills


NOC, Network, VPN, Network Operations, Troubleshooting, DNS, Cisco, Linux, Windows Servers, CCNA

If you are a good fit for the NOC Technician position, and have a background that includes:

NOC, Network, VPN, Network Operations, Troubleshooting, DNS, Cisco, Linux, Windows Servers, CCNA and you are interested in working the following job types:

Information Technology

Within the following industries:

Computer Software

Our privacy policy: Your resume and information will be kept completely confidential.

Looking forward to receiving your resume through our website and going over the job in more detail with you!

CyberCoders, Inc is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Your Right to Work – In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

NOC, Network, VPN, Network Operations, Troubleshooting, DNS, Cisco, Linux, Windows Servers, CCNA

To Apply to this Job, Please go to the website address given in the source.
Source:
https://www.careerbuilder.com/job/J3T28L5YJ49QY058N1F?ipath=rss

%d bloggers like this: