EUX Support Analyst

Title: Enhanced End User Experience Support Analyst


Candidate must have client-facing experience and be comfortable working with a regularly-rotating variety of different client teams that are product owners of ~200 different client applications, each with their own specific business functions and technical architectures, in order to define requirements for Enhanced End User Experience (EUX) monitoring for each unique application. 

Candidate must be willing to do preliminary research (can be significant reading of online documentation) on applications prior to meeting with client teams so they can be informed and speak intelligently regarding the unique specifics of the applications and the business processes they support, prior to going into meetings with client teams. 

Candidate may need to work closely with Enterprise Dashboard visual artists and technical teams to define optimal displays for information gleamed from discussions with client application teams by way of writing user stories and completion criteria.  This is a full-time role.

Technical Skills:



Application Architecture

Relational data / SQL

User Experience analysis

User Experience monitoring

Bachelors Degree in Quantitative/technical field (e.g. Computer Science, Statistics, Engineering).

On-site (Government / Client Site): Dayton, OH or San Antonio, TX

Off-site (Contractor Site): contractor site or remote

Work Authorization: U.S. Citizen

Clearance Required: Secret -required prior to start (NACLC/Tier 3)

If this position is of interest to you, please email Patrick Herbelin at [Click Here to Email Your Resumé] 

EEO Employer

Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at 844-463-6178

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