The Healthcare Administrative Associate prioritizes and performs clerical duties to maintain basic front office workflow functions vital to the effective and efficient functioning of the medical practice, clinic, and/or department.
The Healthcare Administrative Associate job duties include, but may not be limited to the following:
- Greets, screens, and provides service to patients and visitors
- Processes mail, faxes and other documents
- Maintains multi-line phone system/switchboard
- Schedules, registers, check in/out patients
- Maintain medical records
- Performs data management, spreadsheet functions
- Runs and maintains reports
- Performs charge entry
- Processes billing documents and researches and resolves issues
- Collects co-payments, deductibles, and other self-pay amounts at time of service
- Maintains cash box and receipt books
Education: High school diploma or GED required.
Experience: Minimum of two years prior experience in a physician office/medical office, data processing and/or with multi-line telephones preferred. Previous registration and/or medical insurance experience preferred.
Other Minimum Qualifications: Must be customer driven, have strong grammar, spelling and punctuation skills, knowledge of medical terminology, knowledge of office procedures and equipment, proficiency in computer data entry/keyboarding, ability to use electronic medical records and good organizational, communication, and interpersonal skills. Knowledge of Microsoft software applications preferred (Word, Excel). Ability to multi-task essential.
Below are our core values that we strive to embody and expect of all our team members:
Collaboration: Working together with purpose to achieve shared goals.
Commitment: Unwavering in our quest for exceptional quality and service.
Compassion: Putting heart into everything we do.
Courage: Doing what’s right for our patients without question.
Curiosity: Fostering creativity and innovation in our pursuit of excellence.
Requisition Number: 119273
Employment Status: Full time
Location: Carilion Clinic Orthopaedic Surgery (Institute for Orthopaedics and Neurosciences)
Shift: Day
Shift Details: M-F 8-5
Recruiter: EMILY F ALLEN
Recruiter Phone:
Recruiter Email: [email protected]
For more information, contact the HR Service Center at 1-800-599-2537.
This is Carilion Clinic …
An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.
Headquartered in Roanoke, Va., you will find a robust system of award winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.
Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us.
Equal Opportunity Employer
Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity
Carilion Clinic is a drug-free workplace.
Source: Indeed.com
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