Associate Director of Operations – Valley Cities – Lakewood, WA

SIGNING BONUS

With a multidisciplinary team of psychiatrists, psychologists, licensed clinical social workers, licensed chemical dependency counselor, case managers, and veteran outreach workers, the clinic offers high-quality, evidence-based, and personalized outpatient mental health treatment tailored to meet the specific needs of veterans, particularly those from the Iraq and Afghanistan wars, and their families. The Cohen Clinic is part of the Cohen Veterans Network, a national nonprofit (501c3) network of clinics.

The Office Manager will be a key member of the Cohen Clinic. He/she will report to the Clinic Director and oversee clinic and financial operations. As such, we seek a detail-oriented, organized and analytical leader who will excel at the duties and responsibilities outlined below.

Essential Job Functions: (This is not the job description in its entirety)

Ensure the Clinic adheres to Valley Cities Behavioral Health Care’s policies and procedures regarding fiscal operations
Working as the liaison between the Clinic and the Chief Financial Officer
Managing the Clinic’s fiscal operations (i.e., budgeting, accounts receivables and payables, reconciliations, financial reporting, etc.)
Working with the Intake Coordinator and Clinic Director to coordinate the managed care billing process, managing local relationships with 3rd party insurance and ensuring that the Clinic adheres to contractual and reimbursement policies
Working with the Clinic Director to coordinate the credentialing of each clinician (CAQH) for 3rd party insurance
Establishing policies and procedures regarding risk management and business continuity
Collaborating with clinic staff and the Cohen Veterans Network around financial data collection, trend analysis, research, reporting, etc.

Minimum Qualifications:

Bachelor’s degree or demonstrated progress toward a bachelor’s from accredited college or university with at least 5 years of relevant experience
At least 5 years of experience working with 3rd-party payers, coding, billing, posting, and adjudication of claims
At least 3 years of experience collecting, analyzing and reporting financial data
Demonstrated knowledge about the appropriate and effective use of protected health information, the Health Insurance Portability and Accountability Act of 1996 and the Health Information Technology for Economic and Clinical Health Act.
Pass required background checks

As a health care entity, the COVID 19 vaccination is required. New hire must provide proof of vaccination upon hire.

Our caring, professional staff is Valley Cities’ most important asset – the very heart and center of who we are. Every day, we strive to ensure that your experience working at Valley Cities reflects the importance of your role as we carry out our mission. We offer a competitive salary and generous benefit package including medical, dental, vision, disability, retirement, paid time off, and 11 paid holidays.

We are dedicated to Equal Opportunity Employment & embrace the contributions of a diverse and inclusive workforce. Valley Cities Counseling and Consultation is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans and does not unlawfully discriminate under federal, state, or local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, or protected veteran status.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Job Type: Full-time

Pay: $63,000.00 – $72,000.00 per year

Benefits: