Treatment Coordinator – Engage Orthodontics – Appleton, WI

Job description

We are excited to add a full-time Treatment Coordinator to our Engage Orthodontics team at the Appleton location. Engage Orthodontics is part of the Corus Orthodontist family. We are a dynamic group of practices across North America with over 250 team members who believe in preserving and evolving our specialty of orthodontics and protecting the integrity of the patient-doctor relationship.

Our goals include providing exceptional patient care, preserving, and continually strengthening the patient-doctor relationship, fostering an inclusive culture, and fully supporting our team members.

What you will be doing – Responsibilities:

Welcome new patients with a friendly and enthusiastic approach
Review the patients, health and medical history and determine their goals for treatment
Assist in the Orthodontists examination, entering data and listening to the conversation between patient and doctor taking appropriate notes in the patient’s chart
Review the treatment plan with the patient and use the available tools to educate them on the available options. (Videos, power-point, pictures, etc.)
Working with the patient and/or responsible party to design financial payment plans that work for them and help our patients attain the beautiful smile they’ve always wanted
Generate correspondence from initial consultation and recall examinations for the referring dentist
Follow up with patients who are ready to start treatment
Act as a liaison between the doctor and any other Dental Specialist or general practitioner
Complete monthly reports on key performance metrics

Who you are:

You are an outgoing, confident individual
Goal-driven, with an amazing work ethic, you are focused on helping the practice grow
A natural ability to develop relationships with patients, parents, and your team
You have a positive attitude with a strong desire to provide an excellent customer experience
Excellent interpersonal and communication skills; written and verbal, and ability to make patients feel comfortable and at ease
You are observant and a good listener, someone who knows how to read a room

What you bring – qualifications:

Previous experience working with the public is considered an asset
Experience as a Dental Treatment Coordinator is considered an asset
Good with computers, proficient in Mac and PCs and the ability to learn new software quickly
Knowledge and experience with dental treatment plans and insurance requirements preferred
Certified Dental Assistant is an asset
Knowledge and understanding of oral treatment plans and ability to educate patients is an asset but can be taught
Three or more years of Dental or Ortho office experience considered an asset but not a requirement

What you will benefit from:

A competitive hourly wage
A Benefits package with our team member benefits program that includes extended health coverage, a health spending account, and an employee & family assistance program
Being part of a collaborative and engaging team that prioritizes employee development
Partnering with and learning from an experienced network of professionals

Where you will be working:

· 2001 Matthias St. Appleton, WI 54915

What you will benefit from:

· Being part of a collaborative and engaging team that prioritizes employee development

· Partnering with, and learning from, an experienced network of professionals

· A competitive benefits package with an employee benefits program that includes extended health coverage, a health spending account, and an employee & family assistance program

How to Apply:

Please apply via Indeed. A cover letter is not required.

We know that applying to a new role takes a lot of work and we sincerely value your time and your interest in Corus Orthodontists. We’re looking forward to reading your application. We thank all applicants, though only those selected for an interview will be contacted.

Corus has a strong commitment to diversity and inclusion and all candidates will be considered.

Job Type: Full-time

Benefits: