Care Coordinator (Job #104430) – Camino Real Community Services – Pearsall, TX

JOB TITLE

Care Coordinator

WAGE

$47,061 Annually

JOB STATUS

Full-time

SHIFT

8:00 A.M. – 5:00 P.M. Mon-Fri, variable

POSTING NUMBER

104430

HIRING PROGRAM

MH

JOB LOCATION

Frio MH Clinic

BENEFITS

Full

POSTING DATE

01/07/22

CLOSING DATE

01/21/22 or until filled

A completed application is required for this position. Proof of education required upon request and requires a valid Texas driver’s license and acceptable driving record.

GENERAL DESCRIPTION OF DUTIES AND RESPONSIBILITIES:

Under the direction of the designated Adult MH clinic manager, and in coordination with psychiatrists, LVN, a team of case managers and License Professionals of the Healing Arts (LPHA), the Care Coordinator coordinates access to medical services, dental services and increase continuity of care by managing relationships with tertiary care providers, transitions-in-care, and following referrals to other allied health professional care for the physical health needs of CRCS consumers.

· Care Coordinators (CC) coordinate physical health care with the entire CRCS team of behavioral health staff, promote timely access to appropriate care, increase utilization of preventative care, reduce emergency room utilization and hospital re-admissions, and increase health comprehension through culturally and linguistically appropriate education, case management, and rehab skills.

· Interagency collaboration is essential to this position especially with connecting individual patients to relevant community resources, with the goal of enhancing patient health and well-being, increasing patient satisfaction, and reducing health care costs.

· Care Coordinators (CC) are responsible for coordinating physical healthcare and wellness plans for consumers, arranging, and tracking appointments, educating, clients/patients about health matters and coordinating services for other aspects of CRCS consumers’ wellbeing.

· Care Coordinators will follow-up with patients, families, caregiver(s), providers, and community resources to ensure referrals and appointments are synchronized with the physician and nursing staff, to include obtaining, managing, and tracking annual physical health exams in electronic health record.

· Care Coordinators coordinate, facilitate, track, broker, and document consumer/patient referrals and appointments for medical services such as medical history and physical exams, medications/prescriptions, injections, laboratory tests, and any other medical services required or directed by physician orders.

· Care Coordinators document indicators of consumers’ health status and may perform other office duties with priority being tasks in support of services focused on wellness promotion, disease prevention, and intervention with chronic health conditions/concerns.

· The job requires local travel for community-based service provision and some flexibility in work hours and schedules. Clinical supervision will be provided by appropriate staff. Administratively, reports directly to clinic director, and is guided and mentored by senior CRCS staff. Care Coordinators constantly exercise vigilance in maintaining confidential files and reports.

MINIMUM JOB QUALIFICATIONS:

· Bachelor’s degree from an accredited college or university with a major (or the equivalent to a major) in psychology, social work, medicine, nursing rehabilitation, counseling, sociology, human growth and development, physician assistant, gerontology, special education, educational psychology, early childhood education, or early childhood intervention; or a registered nurse.

· Must meet TAC Qualified Mental Health Professional (QMHP) qualifications.

· Must possess good computer skills.

· Must be able to use personal vehicle for travel to provide job duties when an agency vehicle is unavailable.

PREFERRED JOB QUALIFICATIONS:

· Demonstrated ability to read, write and speak English and Spanish.

· One (1) year of work experience in case management or field related to the duties of the position.

· One (1) year of experience working with individuals with mental illness and/or dual diagnosis in a community setting.

· Familiarity with psychiatric and mental health related terminology to include crisis response.

· Familiarity with an Electronic Medical Record (EMR).

· Resides in Frio/LaSalle County.

KNOWLEDGE, SKILLS AND ABILITIES:

· Knowledge of individual needs/characteristics associated with severe and persistent mental illness.

· Knowledge of community-based service delivery system and the role of case management.

· Knowledge of community resources, how to access those services and use them effectively.

· Knowledge of the principles, methods, techniques and practices of psychology, behavioral science, social work, chemical dependency, and the functioning of mental health hospitals and clinics.

· Skill with needs assessments, treatment planning and responding to consumer’s changing needs.

· Skill with contributing to a treatment team of physicians, nurses, counselors, and others.

· Skill for independent, organized, and efficient work and effective verbal and written communication.

· Skill for documenting work done as well as drafting reports and recommendation for administrative use.

· Ability to work cooperatively and effectively with other professionals, individuals, and groups.

· Ability to exercise tact, show initiative, and use good judgment in dealing with people even in crisis.

· Ability to develop productive and outcome focused relationships with individuals and family members.

· Ability to recognize and overcome interagency obstacles for accessing services for individuals.

· Ability to identify problems/gaps in service.

· Ability to advocate effectively for an individual in the target population.

OTHER SPECIAL INFORMATION:

Apply in person at: 411 E. Brazos, Pearsall, Texas or go to our web-site (www.caminorealcs.org) and fill-out our employment application and send as instructed.

E.O.E.

Job Type: Full-time

Pay: $47,061.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Application Question(s):

• Do you meet TAC Qualified Mental Health Professional (QMHP) qualifications?

Education:

• Bachelor’s (Required)

Willingness to travel:

• 50% (Preferred)

Work Location: One location