We are a family-owned, international multichannel retailer, and we are proud of our culture, in which associates deliver world-class customer service, and exceptional products & learning opportunities.
As an Orvis Store Manager, you recruit, develop, and encourage your team of associates to inspire customers to love the adventure and wonder in nature. You are the cultural cornerstone that sets the tone for how your team delivers consistent, world-class customer service. You create a store environment that is welcoming, inclusive, and an educational resource for the surrounding community. As an ambassador for the Orvis brand, you demonstrate our core values as you lead by example in a fast paced, dynamic retail environment.
We are passionate, curious, and approachable.
Our store teams are teachers, mentors, and problem solvers. We live to develop and share our equipment, apparel, and expertise to outfit deeper connections and authentic experiences in the outdoors for a more inspired life.
We are the most-trusted lifestyle brand rooted in the innovation of fly-fishing and wingshooting.
Everything we make, offer, or share flows from generations of curiosity on the water, in the field, and around the fire.
The natural world is at the core of our passions and our business.
Cold mountain streams, high-country grasslands, and saltwater flats—these are the places we feel most alive. We know the power of the experiences they provide and live for the anticipation it brings. And we must preserve these places for future generations. This is why we commit 5% of pre-tax profits to protecting what we love.
We offer a retail career experience like no other. Our people are our most valuable asset; and we empower our associates to take care of the customer and exceed expectations. To be at their best, we also recognize that our associates need time to recharge and connect with nature. We believe in ensuring our associates have great work/life balance, maintaining store operating hours that focus on our most productive periods, and offering a comprehensive benefits package including:
- Medical, vision, and dental coverage
- Employer-matched 401(k) savings plan
- Paid time off and holiday pay
- Paid Parental Leave
- Generous associate discount, including discount opportunities with other brands
- Incentives for travel
- Rod loaner program
Your Role:
- You empower your team to deliver world-class customer service through empathy, critical thinking, and customer centricity;
- You are an ambassador of the brand, aligned with the Orvis Vision, Mission, Core Values, and Culture;
- You have a fundamental understanding of core retail metrics and know which levers to pull to drive sales and profitability;
- You are entrepreneurial and able to leverage assets across Orvis’ omnichannel retail platform;
- You communicate the Orvis brand and its lifestyle through creative and effective presentations, maintain visual standards, and maximize sell-thru by product placement and signage;
- You recruit, develop, train, and coach associates who are bought into the company’s vision and mission, and create a pathway for growth;
- Your team feels valued and supported through regular feedback, coaching in-the-moment, positive reinforcement, and acknowledgement.
Who you’ll work with:
The Retail Store Manager reports to a District Manager. You will interface on a daily basis with store associates and regularly with the District Manager, Regional Manager, Director of Retail Stores and Operations, Human Resources, Retail Merchants and Planners, Retail Marketing, Accounting, and Orvis Service Center associates.
We are looking for:
- Independent leaders who can learn on the fly, demonstrate integrity and mutual respect, and create a fun and energetic store vibe;
- Excellent retail business acumen including selling skills, visual presentation, and sales analysis;
- Strong background in payroll planning and scheduling;
- Ability to handle ambiguity, use sound judgement, and solve problems for customers and associates;
- Up-to-date computer skills with the aptitude to learn and utilize business programs as well as the ability to teach these programs to the team;
- Physical strength to reach, move, and handle merchandise in high and low areas, lift up to 30 pounds, and the stamina to execute floor sets;
- Physical ability to be on feet (standing/walking) for extended periods of time.
Desired Qualifications:
- Specialty retail experience;
- College degree.
Source: Indeed.com
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