Chorus SmartSecure is seeking an Account Management Professional to join our Team.
**MUST Pass AESBL background check**
Key characteristics include excellent work ethic, positivity, professionalism, servant heart, ability to work both independently and on a team, and willingness to learn on the job and share experiences with other members of the team. Previous experience in similar fields is preferred. Drug and background screen required. Must speak and understand English.
Account Management Professional Benefits:
Closed Weekends!
Top Pay: Up to $36,000 based on experience and performance
Commission plan
Opportunity for growth
Medical, Dental, Vision
401k
Flexible Spending
PTO & Paid Holidays
Employee Assistance Programs
Excellent Company Culture
Account Management Professional Qualifications:
Experience with Microsoft Office and Excel highly desirable
Excellent verbal and written communication skills
Strong attention to detail and accuracy
Ability to work independently on assigned duties
Exceptional attention to detail and organizational skills
Clean driving record
Account Management Professional Responsibilities:
Answer phones, create customer service tickets, route, and assign resources for customer calls.
Work with the customer service team to return all missed calls and voicemails, respond to emails, and other customer inquiries.
Maintain weekly and monthly spreadsheets.
Provide troubleshooting and remote support for customers.
Provide initial orientation for customers and sell security upgrade opportunities.
Maintain and record all management needs of existing customers.
Monitor systems for issues, remotely troubleshoot, and communicate with customers accordingly.
Review service tickets and invoices accordingly.
Populate monthly spreadsheets.
Other projects, opportunities, and reports assigned by supervisor.
Job Type: Full-time
Pay: Up to $36,000.00 per year
Schedule:
- Monday to Friday
Supplemental Pay:
- Commission pay
Ability to Commute/Relocate:
- Hoover, AL 35244: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Account Management: 1 year (Preferred)
- Customer Service: 2 years (Preferred)
Work Location:
- One location
Work Remotely:
Source: Indeed.com
Click Here To Apply
