Senior Product Manager
Founded in 1994, Digital River is recognized as a leading global provider of Commerce-as-a-Service solutions. Companies of all sizes rely on Digital River’s multi-tenant, SaaS commerce, payments and marketing services to manage and grow their online businesses. Digital River has helped companies process more than $30 billion in online transactions, connecting B2B and B2C digital products and cloud service companies as well as branded manufacturers with buyers across multiple devices and channels, and nearly every country in the world.
We are fortunate at Digital River to work with some of the e-commerce industry’s brightest talent. We have professionals on the ground in nearly every region of the world, including North America, Europe, Asia and Australia. Our employees are experts in e-commerce, e-marketing, creative site design and merchandising, global tax and compliance laws, fraud prevention, international payments and more. To attract and retain the best-of-the-best, we invest a great deal of time and effort in creating a community that people want to be part of and high performance culture where they can grow.
Momentum is what we have and growth is our plan. We are looking for people who are energized by making an impact, having autonomy in their work and who want the ability to look back at what they have accomplished and say “wow!” If you are someone who loves being part of a team that is more like a family and likes to work for companies at the top of their game, join Digital River.
We are seeking a Senior Product Manager in our Minnetonka MN office.
What You’ll Do:
The Sr Product Manager drives end to end fulfillment and logistics solutions to support the client and shopper needs for the supporting business vertical. This role is a critical member of the team who will help manage a portfolio of products manage and execute a variety of functions related to the business vertical product management. – This role to create the vision and strategy for the business unit. This position will will lead Product effort to ascertain and expand the compatibility of the Digital River API for expansion in to new vertical categories. The Vertical Expansion Product Manager will work with Ecosystem teams to ensure architectural fit and scalability of the APIs for general ecosystem usability.
Product Strategy, Planning & Execution
- Define product and develop the product discovery phases of the product lifecycle which will include:
- Conducting Market Research
- Identifying the market problem/challenge
- Definition of product feature requirements
- Construction of necessary product artifacts to include but not limited to MRD and FRD’s.
- Define Feature level value proposition and value calculation
- Define product success, adoption and operations measurement
- Work with principle product manager to define market, perform market sizing, and identify market leadership opportunities for DR products by working cross functionally with internal stakeholders, clients, and external contacts
- Drive transparency and visibility of vertical capabilities infrastructure, operational, engineering & IT initiatives via contributions and management of a single strategic view of the roadmap and partner to effectively plan and allocate resources for product enhancements, new product creation & platform evolution. Roadmap should represent resource-leveled, calendar mapped initiatives
- Support efforts required to prioritize and communicate incoming product feature requests, client requests and ongoing production support queue
- Product roadmap management, prioritization and valuation.
- Provide information for management by preparing short-term and long-term product sales forecasts and special reports and analyses; answering questions and requests
Product Market Analysis
- Identify areas of distinctive competence and perform technology and operational efficiency assessments on a continuous basis
- In conjunction with Product Marketing teams, drive positioning strategies and communications that reinforce our competitive position in the marketplace
Sales Readiness/Support (in conjunction with Product Marketing teams)
- Collateral/Sales tool Development: develop source material and work with marketing/PR team to develop sales tools that are targeted to specific stages of the sales process (evaluation/discovery, qualified lead, product evaluation, sales close)
- Development of white papers, case studies/customer success stories
- Perform sales supporting activities such as presentations, demos, client calls, and event support
Business Case Development
- Work with Engineering team, as well as internal business stakeholders, to manage through ROI analysis
- Track actual revenue for the domain area and work with the business stakeholders to analyze go-to-market adjustments to help achieve revenue goals
What You’ll Need to Succeed:
- Bachelor of Science in Computer Science, Information Systems, or Business Management
- 4-7 years of product management and/or software marketing experience in an ecommerce or technology centric company (4-5) years specific domain experience)
- Strong problem solving skills, analytical capabilities, and collaboration skills
- Excellent written and verbal communication skills, strong presentation skills with experience presenting to internal and external audiences
- Strong financial and business acumen
- Ability to manage projects with multiple tracks as a high-energy leader
- Experience in Agile product delivery organization and managing within and Agile/Scrum environment.
- Working knowledge of common product management methodologies such as SVPM or Pragmatic Marketing.
Preferred:
- Understanding of both customer experience (CX) and user experience (UX)
- Experience in Agile product delivery organizations with the opportunity to act as a product owner.
- Self-starter and intellectually curious; able to work independently in a matrixed environment
WHY DIGITAL RIVER:
Digital River provides numerous benefits to our employees. On-site benefits include:
Source: Indeed.com
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