Our client, a busy Union Healthcare Clinic, located near the west side of Chicago has an immediate opening for a Healthcare Member Advocate. You must have at least 1 year of recent and related clerical work experience. You will be responsible for handling inquiries and updates on member benefit plans over the telephone and providing administrative support.
This is a full-time Monday-Friday position working (8:00am to 4:00pm) or (9:00am to 5:00pm) with some Saturdays as well.
Job Responsibilities
- Answer all telephone inquiries and direct calls to appropriate individuals.
- Make appointments for all patients.
- Process referrals for internal and external physicians.
- Provide information on covered benefits to patients.
- Fill out Medicare forms and explain benefits to Medicare patients.
Job Requirements
- High School Diplomas
- 1 or 2 years of general clerical experience
- Healthcare clerical work experience is preferred
- Strong customer service orientation
- Someone that is bilingual in Spanish is preferred
- Microsoft Office Word and Excel proficiency
If you or anyone you know is interested, qualified and immediately available please send an updated resume to us for immediate review and consideration.
Source: Monster.com
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