ESSENTIAL FUNCTIONS
- Greet incoming patients using friendly, respectful communication
- Obtaining and documenting up to date demographic information for patient, including updated insurance information, license information, etc.
- Notify clinical staff that patient has arrived via the EMR
- Make patient aware of any unusual delay in their appointment time
- Answer incoming telephone calls using pleasant phone voice and proper telephone etiquette
- Be familiar with forms necessary for patient appointments
- To include printing, assembling, and mailing patient packets
- Be familiar with computerized appointment scheduling system and schedule patients with all necessary follow-up and ancillary appointments
- Flexibility and willingness to work as a team member
- Transfer healthcare information in paper format to electronic format
- Scan documents and attach to electronic chart following department workflows and policies
- Other responsibilities as directed by manager or coordinator.
JOB REQUIREMENTS
- High school graduate
- Ability and willingness to provide excellent customer service to patients, InterMed colleagues and vendor
- Ability to work independently and accurately
- Ability to work well in busy environment
- InterMed, P.A. requires COVID-19 vaccination
SCHEDULE:
Monday through Friday – 8:30AM to 5:00PM
Source: Indeed.com
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