Operations Specialist – CommonSail Investment Group – Brighton, MI

Operations Specialist

Position Summary:

The Operations Specialist is responsible to provide support, guidance, direction, and oversight from a wellness perspective at communities to sustain continuity of standards until a replacement can be identified. This position will also perform audits and monitor systems to ensure standards are being met.

Required Experience for Position:

• Current LPN/RN license, or a bachelor’s degree in Allied Health with a minimum of three years of management experience
• Must have CPR/First Aid certification
• Must have demonstrable knowledge and experience using Microsoft Office in a Windows environment, with a capacity to master company specific software

Accountabilities:

• Act as the community Wellness Director or Wellness Administrator during a vacancy
  • Conduct resident assessments/service plans
  • Oversee and monitor resident care to ensure quality standards are maintained
  • Review and process physician orders utilizing eMAR in conjunction with pharmacy support
  • Verify resident ADL schedules are developed and executed when there is a vacancy
  • Collaborates with Human Resources when addressing employee performance concerns
  • Support the training and development of care team members
• Coordinate and communicate with home office team to ensure smooth transition of outgoing and incoming community team members
• Promote a positive work environment and encourages collaboration, teamwork, and effective communication with members of the team
• Conduct monthly audits to ensure compliance with company policies and programs, regulatory agencies and standards
• Support wellness leaders with ongoing training
• Perform any other duties as requested within the scope of responsibility and requirements of the job

Skills for Success:

• Deep Devotion: Demonstrated ability to develop caring relationships with direct reports.
• Strives for Excellence: Ability to teach, coach and mentor, optimizing the team towards a goal or vision.
• High Integrity and High Trust: Consistently delivers on commitments; maintains confidences and is humble.
• Motivates Others: Creates an environment where employees can be their Best Version.
• Decisive: Makes decision based on analysis, wisdom, experience, and good judgement.; uses curiosity and logic to solve difficult problems effectively.
• Collaborator: Easily gains trust and support of peers; seen as a team player

#CORRN