Operations Specialist – CommonSail Investment Group – Brighton, MI

Operations Specialist

Position Summary:

The Operations Specialist is responsible to provide support, guidance, direction, and oversight from a wellness perspective at communities to sustain continuity of standards until a replacement can be identified. This position will also perform audits and monitor systems to ensure standards are being met.

Required Experience for Position:

  • Current LPN/RN license, or a bachelor’s degree in Allied Health with a minimum of three years of management experience
  • Must have CPR/First Aid certification
  • Must have demonstrable knowledge and experience using Microsoft Office in a Windows environment, with a capacity to master company specific software


  • Act as the community Wellness Director or Wellness Administrator during a vacancy
    • Conduct resident assessments/service plans
    • Oversee and monitor resident care to ensure quality standards are maintained
    • Review and process physician orders utilizing eMAR in conjunction with pharmacy support
    • Verify resident ADL schedules are developed and executed when there is a vacancy
    • Collaborates with Human Resources when addressing employee performance concerns
    • Support the training and development of care team members
  • Coordinate and communicate with home office team to ensure smooth transition of outgoing and incoming community team members
  • Promote a positive work environment and encourages collaboration, teamwork, and effective communication with members of the team
  • Conduct monthly audits to ensure compliance with company policies and programs, regulatory agencies and standards
  • Support wellness leaders with ongoing training
  • Perform any other duties as requested within the scope of responsibility and requirements of the job

Skills for Success:

  • Deep Devotion: Demonstrated ability to develop caring relationships with direct reports.
  • Strives for Excellence: Ability to teach, coach and mentor, optimizing the team towards a goal or vision.
  • High Integrity and High Trust: Consistently delivers on commitments; maintains confidences and is humble.
  • Motivates Others: Creates an environment where employees can be their Best Version.
  • Decisive: Makes decision based on analysis, wisdom, experience, and good judgement.; uses curiosity and logic to solve difficult problems effectively.
  • Collaborator: Easily gains trust and support of peers; seen as a team player


Source: Indeed.com
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