Texas Child Health Access Through Telemedicine (TCHATT) Clinical Program Administrator, Department of Psychiatry and Behavioral Sciences, Dell Medical School – University of Texas at Austin – Austin, TX

Job Posting Title:
Texas Child Health Access Through Telemedicine (TCHATT) Clinical Program Administrator, Department of Psychiatry and Behavioral Sciences, Dell Medical School

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Hiring Department:

Department of Psychiatry

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Exempt

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Earliest Start Date:

Immediately

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Position Duration:

Expected to Continue Until Aug 31, 2023

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Location:

UT MAIN CAMPUS

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Job Details:

General Notes

TCHATT provides a telemedicine program to school districts to help identify and assess the behavioral health needs of children and adolescents and provide access to mental health services. Under the supervision of the Associate Director, the Program Administrator will coordinate clinical aspects of TCHATT programs.

This position has an end date of 8/31/23, renewable based upon availability of funding, work performance, and progress toward goals.

This is a state and federally-funded position sponsored by the Texas Child Mental Health Care Consortium (TCMHCC). TCMHCC was created by the 86th Texas Legislature to leverage the expertise and capacity of the health-related institutions of higher education to address urgent mental health challenges and improve the mental health care system in this state in relation to children and adolescents.

This position will be assigned on-campus with an expectation to work on-site for some of the scheduled work week, which will require that you work and live in central Texas. Remote work will require reliable internet access and a suitable workspace free from distractions. DMS HR will contact employees to confirm location of residence and work location is allowable by UT standards. Failing to accurately report work location may result in revocation of approval of Flexible Work Arrangement and/or other disciplinary action.

Purpose

The University of Texas, Dell Medical School (DMS), is a Health Research Institute (HRI) for the Texas Children’s Mental Health Care Consortium. The program and projects of the HRI work to address the clinical needs of the programs which address urgent mental health challenges and improve the mental health care system in Texas for children and adolescents. This position will coordinate assigned clinical projects related to TCHATT for the catchment area. This position will administer the clinical aspects of the TCHATT program and related psychiatric and access program, ensuring alignment with legislative, institutional, and program goals.

Responsibilities

Manages high-risk, high-cost clinical projects, development, clinical staff onboarding, training and education, and collaboration with clinical stakeholders. Develops, champions, and ensures compliance with the organization’s program management methodology, tools, and techniques. Determines clinical priorities and sets tasks. Collaborates with other coordinators and administrators within the team. Problem-solve challenges in implementation of clinical procedures.

Leads clinical staff team. Oversees onboarding of clinical staff. Provides direct supervision to some members of the clinical staff team, establishing performance goals and expectations. Supervises administrative tasks and divides responsibilities. Recruits, hires, trains, supervises, and evaluates clinical employees. Leads clinical team meetings, training, and other activities. Supports clinical staff development. Leads through principled and consistent communications even when addressing difficult subjects. Shares clinical social work expertise in patient care and case management.

Collaborates with leadership and the operations team to plan, develop, implement and evaluate clinical strategy and activities. Oversees the development of policies, processes, protocols, spreadsheets, visual aids, training materials, Google Suite optimization, and other assets to ensure effectiveness of the clinical operation for clinicians and clinical staff. Develops and oversees the development of cross team protocols for service delivery. Conduct clinical needs assessments of internal and external processes and service delivery, recommend sustainable and scalable changes.

Develops program strategies and monitors all projects to ensure that they are aligned to one another. Uses feedback, district evaluations, and data to improve clinical service delivery. Conducts clinical needs assessments of internal and external processes and service delivery and recommends sustainable and scalable changes. Establishes assessment criteria for measuring the effectiveness of the clinical programs. May be responsible for assisting with the development of program funding proposals.

Coordinates clinical services utilized by schools based on presenting concerns. Provide leadership in establishing alliances among community stakeholders. Conducts campus liaison trainings. Represents the program and DMS to key external and internal stakeholders, including leaders in the medical, non-profit, government, and education sectors.

Completes special projects and all other duties as assigned.

Other duties as assigned.

Required Qualifications

Bachelor’s degree and at least seven (7) years of professional experience, or master’s degree and at least five (5) years of professional experience coordinating or managing a program, at least two (2) years of which are in a medical, educational, or non-profit setting. Experience developing new products, services, and/or processes with limited oversight. Experience developing and/or delivering presentations, training, focus groups, and/or reports to virtual and in-person audiences. Knowledge of state and federal policies, agencies, and/or resources related to pediatric mental health. At least two (2) years’ experience leading a professional team, including direct supervision of employees. Excellent verbal and written communication skills. The Dell Medical School is especially interested in qualified candidates who can contribute to diversity and excellence within the learning health system. At the Dell Medical School, we strive to create a vital, inclusive health ecosystem. To ensure alignment, we follow these fundamental values: https://dellmed.utexas.edu/culture. Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

Experience working in high-level administrative or operational leadership in k-12, medical, or mental health settings. Experience developing, scaling, and sustaining technology-focused product or service, preferably related to telehealth. Knowledge of national, state, and local mental health policy and providers. Knowledge of best practices in project management and program improvement. Experience writing and monitoring grants and contracts. Knowledge of HIPPA and FERPA regulations related to student services and mental health. Experience in program evaluation. Knowledge of telehealth technical products, services, and best practices for pediatric mental health service delivery.

Salary Range

$80,000 + depending on qualifications

Working Conditions

May work around standard office conditions.

Repetitive use of a keyboard at a workstation.

Climbing of stairs.

Lifting and moving.

Occasional weekend, overtime and evening work to meet deadlines.

Occasional interstate, intrastate and international travel.

Required Materials

Resume/CV

3 work references with their contact information; at least one reference should be from a supervisor

Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

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Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197.