Medical Receptionist – CoreLife Adventist Healthcare – Bowie, MD

Position Description:

The mission of CoreLife is to enhance the total health of our community by providing a comprehensive, compassionate, and individualized approach to healthcare through the coordinated management of medical, nutrition, exercise, and behavior.

The Medical Receptionist is responsible for providing high-level customer service to all patients and is the general point of contact for all of a patient’s pre- and post-service needs. Responsibilities include scheduling client appointments, greeting clients when they arrive, and helping clients fill out paperwork.

Major Areas of Responsibility:

• Manage the check-in and check-out process.

• Collect payments and balances on patient accounts; handle medical insurance.

• Schedule appointments, ensuring accurate paperwork and procedures.

• Answer phones in a timely and professional manner.

• Keep the reception area neat, stocked, and organized as required.

• Help to prepare documents and charts for the day.

• Clean and maintain the overall appearance of the office.

• Assist in clinical operations to facilitate optimum patient experience, including (but not limited to) weighing patients, and setting up Resting Metabolic Rate testing.

Education/Experience:

• At least 1 year of medical front office experience is a strong plus

• Knowledge of medical terminology

• Familiarity with medical insurance

• A passion for health and helping others

• A positive attitude

Skills, Knowledge, and Abilities :

• Critical thinking to integrate facts, informed opinions, active listening, and observations.

• Customer service skills.

• Decision making, problem solving and collaboration.

• Strong interpersonal skills to establish productive working relationships with multidisciplinary team and support services.

• Ability to communicate effectively in both written and verbal form to patients, public and medical staff.

Adherence to CoreLife’s Values:

• Meeting the needs of our patients & ensuring the highest level of patient experience, care, and outcomes

• Treating our patients, teammates, and partners with honesty, respect, integrity, and teamwork

• Challenging patients, teammates, and partners to achieve exceptional results and potential

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• No weekends

Ability to commute/relocate:

• Bowie, MD: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Medical office experience: 1 year (Preferred)
• Computer skills: 1 year (Preferred)
• Medical receptionist: 1 year (Preferred)

Work Location: One location