JOB TITLE: Lead Clinician EMPLOYER: Broadstep Behavioral Health DEPARTMENT: Clinical REPORTS TO: Clinical Services Manager EFFECTIVE DATE: 3/31/2021 COMPANY BACKGROUND: Broadstep Behavioral Health, Inc. (“Broadstep”) f/k/a Phoenix Care Systems, Inc., is the parent company of Broadstep Academy, Inc. and Broadstep Pharmacy. Broadstep has been a leader in providing a continuum of physical, emotional, and mental support for children and adults with intellectual and developmental disabilities (I/DD), mental illness, and co-occurring disorders for over 45 years.
As one of America’s leading I/DD and behavioral health providers, our vision is to be America’s first-choice in behavioral health and supportive living. SUMMARY: Broadstep has been serving the community since 1972. We’re a diverse team of first-class healthcare professionals supporting the IDD community with care, consideration, and advocacy. We currently have an opportunity for a Lead Clinician.
The Lead Clinician will be responsible for ensuring that a comprehensive, therapeutic program is provided for the individuals served. The Lead Clinician will act as an integral part of the individual’s treatment team and ensure continuity of care with regards to services provided. The Lead Clinician will provide clinical case management services in accordance with state and Broadstep Academy standards and requirements, and provide oversight to other clinicians. DUTIES AND RESPONSIBILITIES: • Monitor implementation of treatment plans in accordance with state and Broadstep Academy standards.
- Complete ongoing mental health assessments as warranted by the individual. • Provide ongoing support and training to direct care staff with regards to individual treatment plans, levels of clinical supervision required, and additional clinical interventions/services required. • Assist in providing crisis intervention to individuals served. • Participation in all agency councils as assigned.
- Ensure that all applicable local, state, federal, and licensing regulations and internal policies are followed. • Maintain individual files and act as clinical liaison for assigned cases. • Provide oversight to clinicians on a weekly basis via supervision • Monthly visit to Cherry Hill location. Reimbursement available.
- Assign, delegate and lead clinical improvement projects at Clinical Services Managers request • Collaborate with Clinical Services Manager to problem solve and improve clinical processes • Act as direct line of coverage for clinician vacancies • Rotate 24-hour on-call with clinical team members. • Must successfully complete all required trainings identified in the subsidiary’s specific training curriculum prior to the start date in the program and within six months according to Broadstep’s training policies. Also, must successfully complete all components of the On-the-Job (“OJT”) Training/Onboarding Experience and yearly Continuing Education (“CE”) courses based on program/licensing/contractual requirements. • Provide and ensure the complete service delivery in a healthy and safe manner that supports Broadstep’s vision, mission and values.
- Ensure the integration and implementation of all Broadstep and subsidiary policies, procedures, state-specific regulatory requirements, contract stipulations and accreditation standards, including but not limited to: • Knowledge that abuse (physical, sexual, verbal/psychological), neglect, exploitation and misappropriation and other code of ethics violations are against the law and company code of conduct. The team member must be able to implement all facets of the company’s Abuse, Neglect, Exploitation and Misappropriation policy, including the responsibility of being a mandatory reporter. Per state requirements and company policy, team members will report immediately to the state licenser, appropriate company personnel and external contacts, and they will fully participate in all stages of an investigation pertaining to suspected abuse by team members, parents and others. Additionally, the team member must comply with any external (County, State or Federal) investigation or inspection.
Team Members in IL and NJ are required to contact state reporting agencies immediately; • Knowledge of all individual rights and the ability to identify, intervene and report appropriately when observing a violation; • Knowledge of the confidentiality policy and HIPAA laws, and always apply the practices governing those policies and legislation; • Knowledge of the subsidiary-implemented crisis intervention programs and be able to implement all protocols as identified in the individual’s treatment plan; • Knowledge of all company transportation procedures and operates all personal and company vehicles in accordance with those policies; • Knowledge of all company crisis/emergency plans and applies that knowledge during each test drill and actual crisis situation. • Performs other related duties as assigned by management. SUPERVISORY RESPONSIBILITIES: • Direct supervision with up to 3 Clinicians weekly. Licensure supervision is at employees discretion.
- This position does not have disciplinary responsibilities QUALIFICATIONS: • Possess a minimum of a Master’s degree in psychology, social work, or another human services related field (license not necessary but preferred). • Possesses a LSW or LAC • Possess at least 2 years’ experience with adult ID/DD population. • Availability for on-call rotation. • Ability to anticipate challenges.
- Ability to work independently and with a team. • Ability to communicate effectively. • Working knowledge of medical terminology and HIPAA regulations. • Ability to work under pressure and react effectively to emergency situations.
- Excellent documentation, communication and IT skills. • Passionate about clinical excellence. • Computer skills required: Microsoft Office Suite; Clinical Systems. COMPETENCIES: • Diversity – Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
- Ethics – Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. • Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. • Interpersonal Skills – Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others’ ideas and tries new things. • Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
- Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. • Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed. PHYSICAL DEMANDS AND WORK ENVIRONMENT: • Continually remain active, alert and able to respond to all scenarios. • Possess the ability to perform and personally apply the state-specific crisis intervention program and CPR/First Aid skills in their entirety in trainings and actual events.
- Occasionally required to climb, balance, bend, stoop, kneel or crawl, and exposed to bloodborne and airborne pathogens or infectious materials. • Continually required to stand, walk, sit, to utilize hand and finger dexterity, and required to talk or hear. • While performing the duties of this job, the noise level in the work environment is usually quiet to moderate. • The team member must occasionally lift and/or move up to 25 pounds.
- Specific vision abilities required by this job include: close vision; distance vision; color vision; peripheral vision; depth perception and ability to adjust focus. Broadstep, Inc. is an Equal Employment Opportunity Employer, prohibits discrimination based on the following protected categories: race, creed, color, national origin, nationality, ancestry, age, sex/gender, marital status, civil status, domestic partnership status, familial status, religion, affectional or sexual orientation, gender identity or expression, atypical hereditary cellular or blood trait, genetic information, liability for service in the Armed Forces of the United States, or disability. The above is intended to describe the general content of and requirements for the performance of this job.
It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Source: Indeed.com
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