Responsible for accurately and professionally handling all front desk operations including answering phones, greeting patients, scheduling appointments, balancing daily collections, addressing routine inquiries, and forwarding non-routine requests to appropriate personnel. Receives incoming telephone calls in a prompt and courteous manner and performs clerical duties as directed. Works daily reports, incomplete encounters, No-Show reports, and other designated administrative reports according to procedures. Assisting administration with projects/special assignments as needed.
Other duties as assigned.
Requirements: Must be computer literate and have exceptional people skills. Previous medical office experience required. Ability to interact and verbally communicate effectively with patients and all levels of personnel in a professional, courteous and effective manner with excellent customer service skills. Must be able to display excellent telephone etiquette. Ability to multi-task in a high paced environment with good organizational skills. Ability to follow written and oral instructions and to work with general guidance. Demonstrated clerical skills (typing, filing, telephone courtesy). Knowledge of business office operations, telephone etiquette and basic bookkeeping principles. Knowledge of HIPAA regulations High school graduate, GED or equivalent Ophthalmology/Optometry experience a plus.
This is a full time position offering medical, dental, life insurance, short term disability, Guardian products, 401k, paid time off, holidays, and discounts on all of the services and products we offer.
Non-smoking facility. DFWP. EEO.
Job offers are subject to pre-employment background and drug tests.
Our practice is committed to ensuring the health, safety, and well-being of its employees and clients, which include members of vulnerable communities. As part of this commitment, COVID-19 vaccines are required for newly-hired employees, unless one is entitled to a reasonable accommodation or exemption as permitted pursuant to our COVID-19 Vaccination Policy.
NO CALLS, Thank you
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Uniform allowance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
COVID-19 considerations:
Masking required at all times while in facility.
Experience:
- Medical Terminology: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Work Location: One location
Source: Indeed.com
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