Administrative Assistant/Receptionist – Family Guidance Centers – Richmond, VA

Family Guidance Centers is seeking a friendly, upbeat, and motivated individual to assist with our day-to-day office needs as we grow our practice. The position is available in our Brandermill office. We currently offer 7 locations to our patients, one in Midlothian, Henrico, Glen Allen, Powhatan, Chesterfield, Brandermill, and Virginia Beach. We are a behavioral health group private practice with over 40 years of experience and expertise. Looking for an administrative assistant, 35 hours a week Monday through Friday in our Chesterfield office. Hours are 10am – 5pm. Position is available now.

Benefits –

• Office is closed on major holidays

• Flexibility as needed in schedule
• 5 paid days per year (applies after 90 days of employment)

• No health insurance benefits are provided

Responsibilities –

• Responding to incoming phone calls in a friendly manner

• Managing intakes and new patients including recording patient information, scheduling appointments, and tracking data

• Greeting patients, orienting, and managing the waiting room

• Collecting co-payments and balances from patients

• Clerical duties including setting up new charts, maintaining office file organization, keeping supplies stocked, and responding to emails

• Other various administrative duties may be assigned as needed

Qualifications –

• Associate’s degree or technical certificate in a relevant field OR 2 years of experience in an office setting preferred

• At least 1 of 2 years of experience in a medical or behavioral health office setting preferred

• Ability to maintain outgoing, friendly attitude with patients, admin staff, and therapists

• Ability to work unsupervised

• Intermediate technology skills – Gmail, Google Drive including Google Docs, Sheets, and Forms.

• Experience with AdvancedMD software is a plus, as well as any experience in medical billing software

• Ability to operate office equipment (i.e. fax, copier, scanner, credit card terminal, multiple phone lines, etc)

Job Type: Part-time

Pay: $15.00 per hour

Benefits:

• Paid time off

Schedule:

• Monday to Friday

Work Location: One location