Administrative Assistant/Receptionist – Family Guidance Centers – Richmond, VA

Family Guidance Centers is seeking a friendly, upbeat, and motivated individual to assist with our day-to-day office needs as we grow our practice. The position is available in our Brandermill office. We currently offer 7 locations to our patients, one in Midlothian, Henrico, Glen Allen, Powhatan, Chesterfield, Brandermill, and Virginia Beach. We are a behavioral health group private practice with over 40 years of experience and expertise. Looking for an administrative assistant, 35 hours a week Monday through Friday in our Chesterfield office. Hours are 10am – 5pm. Position is available now.

Benefits –

  • Office is closed on major holidays
  • Flexibility as needed in schedule
  • 5 paid days per year (applies after 90 days of employment)
  • No health insurance benefits are provided

Responsibilities –

  • Responding to incoming phone calls in a friendly manner
  • Managing intakes and new patients including recording patient information, scheduling appointments, and tracking data
  • Greeting patients, orienting, and managing the waiting room
  • Collecting co-payments and balances from patients
  • Clerical duties including setting up new charts, maintaining office file organization, keeping supplies stocked, and responding to emails
  • Other various administrative duties may be assigned as needed

Qualifications –

  • Associate’s degree or technical certificate in a relevant field OR 2 years of experience in an office setting preferred
  • At least 1 of 2 years of experience in a medical or behavioral health office setting preferred
  • Ability to maintain outgoing, friendly attitude with patients, admin staff, and therapists
  • Ability to work unsupervised
  • Intermediate technology skills – Gmail, Google Drive including Google Docs, Sheets, and Forms.
  • Experience with AdvancedMD software is a plus, as well as any experience in medical billing software
  • Ability to operate office equipment (i.e. fax, copier, scanner, credit card terminal, multiple phone lines, etc)

Job Type: Part-time

Pay: $15.00 per hour


  • Paid time off


  • Monday to Friday

Work Location: One location

Click Here To Apply

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