Medical Receptionist/Front Desk – Amarillo Children’s Clinic – Amarillo, TX

compensation: salary determined based on experience

employment type: full-time

Full time medical receptionist position, experience preferred.

Job Duties and Responsibilities include but are not limited to:

  • Greets patients and provides extraordinary customer service to all.
  • Answers a multi-line phone system, routes calls, takes phone messages, and handles patient requests in a timely manner.
  • Conducts patient check-in and check-out.
  • Documents accurate receipt of payments.
  • Schedules patient appointments.
  • Follows up on no-shows and patients needing rescheduling.
  • Performs routine office tasks such as faxing, filing, copying, etc.
  • Gather and maintain up-to-date patient information and insurance information via computer system.
  • Discuss and collect outstanding balances with patients.
  • Maintain and up-keep of office appearance, cleanliness, and welcoming environment.
  • Verify insurance coverage on patients.
  • Maintain HIPAA compliance.
  • Follow required OSHA safety procedures.

Skills/ Abilities:

  • Strong interpersonal and relationship building skills
  • Excellent customer service skills
  • Strong and effective communication skills (oral and written)
  • Positive attitude and patience
  • Professionalism and professional image
  • Strong attention to detail
  • Work well with others
  • Excellent organization and multi-tasking skills

Knowledge/Education Required:

  • High School diploma.
  • Knowledge of eClinical Works EHR system is a plus.
  • Basic computer skills

Job Type: Full-time

Pay: $13.00 – $15.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Ability to commute/relocate:

  • Amarillo, TX 79124: Reliably commute or planning to relocate before starting work (Required)

Education:

  • High school or equivalent (Required)

Experience:

  • Computer skills: 1 year (Required)
  • Office experience: 1 year (Required)
  • Customer service: 1 year (Required)
  • Communication skills: 1 year (Required)

Work Location: One location

Source: Indeed.com
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