Performs direct patient care based on the requests and needs as specified by patient and family, being age appropriate. Provides personal attention for patients that is conducive to recovery by providing assistance with activities of daily living: bathing, shaving, mouth care, skin care and progressive mobility. Obtains accurate vital signs and documents in timely manner. Reports findings outside normal parameters to nurse for appropriate intervention. Keeps licensed staff informed of all responsibilities on an ongoing bases, ensuring prompt notification in the event of a problem or potential problem. Addresses patient’s quality of life issues in relationship to nutrition/hydration/elimination by: Providing assistance with meal set-up and/or feeds patients as needed, distributing nutritional supplements and snacks according to patients plan of care, monitor and document intake and output accurately and notifying RN staff of observations as appropriate (i.e. no bowel movement, diarrhea, concentrated urine), empties foley catheters at end of shift and as needed. Performs intentional hourly rounding and anticipates patient needs. Responds to needs of all patients on the unit, not just in assigned group. Assists with admissions, transfers, and discharges to support patient throughput. Receives and responds to nurse delegation. Works with nurse to set priorities when receiving multiple requests.
Promotes a positive and efficient departmental atmosphere. Promotes patient satisfaction through personal interaction, meeting patient needs in a timely fashion. (Patient rounding as appropriate.). Provides a clean and comfortable environment for patients. Assists with lost or left behind patient belongings. Reports patient status, patient/family concerns or unsafe conditions, as occur. Responds to call lights/intercom/telephones. Directs questions and problems to appropriate person, recognizing the need to seek assistance when necessary. Provides assistance/support to patients and significant others. Assists with bed assignments, transfers and discharges. Monitors patient activity on and off unit. Collects non-controlled medications, distributing to appropriate licensed personnel on the unit. Observes Video Surveillance cameras. Communicates regarding equipment maintenance and repairs. Assists with maintaining a clean and safe environment.
Demonstrates personal accountability. Responds appropriately to emergency situations (Cone Health Codes) and demonstrates knowledge of how to respond. Adheres to National Patient Safety Goals (including compliance with Infection Prevention, Hand Hygiene, etc.). Always uses appropriate safety devices and techniques (examples: using safe lift equipment and needle safe devices; pushing carts; correctly lifting copy paper). Protects all confidential information and obeys all HIPAA regulations. Adheres to all organizational and departmental policies and procedures, including dress code and attendance. Documents time accurately using Kronos. Completes all departmentally required education, competencies, and/or proficiencies.
Performs clerical activities. May need to assist with scheduling follow up appointments for patients. Enters charges and maintains accurate accommodation codes. Helps meet regulatory compliance standards; Refrigerator temps, track device day data, daily BCA checks, safety rounds, appropriate CHL audits. Makes sure fall risk patients have correct armbands and correct color of socks, as well as correct signage and monitors bed alarm compliance. Maintains adequate paperwork concerning patient information (Patient logs, Patient Labels, Transfer/Admission logs) and communication with physician practices. Maintains proper inventory levels on all supplies and other items necessary for the operation of the department. Assists in maintaining unit inventory of supplies, equipment, nourishments, and instruments and office supplies. Requests supplies from portable equipment – Compression Stockings, IV pumps, etc.
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