Patient Access Representative – Gastroenterology Associates – Casper, WY

We are actively seeking skilled, compassionate, and motivated Patient Access Reps to join our dynamic team.

Our Patient Access Reps are responsible for greeting patients and initiating a positive first impression for every patient, family member and visitor. They will register the patient, gather pertinent information, and help answer questions regarding procedure prep, insurance requirements, and billing. They will also schedule patients for services, answer incoming calls, and perform various clerical duties.

What do you do?

Greet patients, answer phones, take messages, return calls and provide needed information while documenting accurately in the electronic medical record (EMR)
Register patients and confirm, enter and/or update required demographic data as necessary.
Obtain copies of insurance card(s) and verify accuracy of information to determine insurance eligibility of patient.
Communicate patient financial responsibilities and assist patient in accurately completing appropriate forms and documents.
Collects patient required co-pays, deductibles and patient balances.
Provide explanation of visit, instructions, and address any patient concerns/questions.
Schedule appointments for patients according to established procedures.
Collect and post patient copayments according to facility protocols and prepare/balance daily financial registers.

What do you need to be?