Patient Access Rep II – Neurosurgery – Rady Children’s Hospital-San Diego – San Diego, CA

JOB SUMMARY:
Under general supervision the Patient Access Representative secures and provides appropriate medical business information to and from patient families/guardians and funding sources. In your role you will interpret, identify, communicate and detail information by way of: registration, scheduling and/or acquiring authorizations for patient services in a dynamic team environment. You will have the opportunity to make a difference every day by the duties you perform.

• Detailed and empathetic as the job involves dealing with people who are critically ill or injured
• The ability to remain calm, even under the most stressful of situations
• Communicates well, both orally and in writing
• The ability to maintain confidentiality
• Possesses a basic understanding of medical terminology and procedures
• Resourcefulness

MINIMUM QUALIFICATIONS:
High School Diploma, GED, or Equivalent

PREFERRED QUALIFICATIONS:
Associate’s Degree

1 year of Healthcare Experience

Experience with Epic or other EMR systems

Experience with payment collection efforts

Bilingual English/Spanish and/or other languages that meet business needs of the department