About us
Complete Family Wellness is a fast paced, family medicine clinic in Carrollton, TX.
As the Front Desk Receptionist at Complete Family Wellness you will play an important role in making each of them feel welcome and be a first point of contact. You will help to collect client demographics, schedule appointments on the EMR System, maintain and stock front lobby coffee/tea bar, restrooms and break areas periodically throughout the day, check and assign faxes, complete verification of benefits. On the Job Training will be provided.
Summary of Essential Job Functions
Field incoming phone calls from patients, other medical offices and vendors
Greet and assist clients with the completion of required Consent and Intake forms
Process credit card transactions on the POS System and ensure all client’s accounts are current and accurate
Participate in marketing opportunities to help build new client relationships
Manage daily clinic operations including; ensuring cleanliness and that inventory is stocked
Help to manage the flow of clients and guests through the office in an organized manner
Provide the highest levels of customer service
Maintain the highest levels of professionalism and decorum at all times
Be a team player and contribute to a positive, healthy workplace culture
Minimum Requirements
High school diploma or equivalent
2-year retail sales experience
Cheerful and positive attitude
Able to work weekends/evenings (as required)
Able to use office equipment; computer, scanner, fax, and phone system
Proficient with Microsoft Office
Maintain the cleanliness of the office and organization of work space
Dedication to high quality service
Maintain a professional appearance and wear Company approved attire
Confident in presenting and selling memberships, packages and products
Willingness to learn and grow
Able to stand and/or sit for long periods of time
Able to lift up to 20 pounds
Job Type: Part Time to convert to Full Time in the future
Experience:
Front Desk: 1 year (Required)
Customer Service: 3 years (Required)
Education:
High school or equivalent (Required)
Location:
Carrollton, TX (Required)
Language:
English (Required)
Spanish (Required)
Work authorization:
United States (Required)
Work Location:
One location
Benefits:
Paid time off
Setting:
Other
Administrative Duties:
Scheduling
Answering and routing phone calls
Greeting visitors
Schedule:
Monday to Friday 9:00 am – 5:00 pm
Saturday 9:00 am – 1:00 pm (Alternating)
Job Type: Full-time
Pay: $14.00 – $15.00 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Supplemental Pay:
COVID-19 considerations:
All patients are screened before entry, patients with symptoms are required to be seen as a curbside visit.
Patients without symptoms are required to wear a mask and respect social distancing guidelines at all times.
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: One location
Source: Indeed.com
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