Westgate Dental Care is seeking a highly motivated individual to work at the reception desk in our front office. If you are highly organized, consider yourself a “people person” and if you enjoy making conversation and putting people at ease, this could be the opportunity for you!
We are not a corporate dental office. We are owned and operated by Dr Kics, and since opening the practice in 2002, we’ve grown from 4 employees to 50. With little to no turnover in employees, we are a fast-paced environment where you can seek to stay and grow in your career. We work hard, play hard, and we invest in our employees. Additionally, Westgate Dental Care is a place you can be proud to work at. We give back to our community and have won Top Pick for Best Dentist for the last 5 years in a row. Lastly, our facility is a national site visit location for Design Ergonomics, meaning we are truly “state of the art” in the dental industry!
Our Commitment to Safety:
In light of COVID, Westgate Dental Care has gone above and beyond to ensure our employees and patients are safe. A few of our safety related standards include: Extraoral air filters installed in all hygiene rooms, upgraded & UV sanitized HVAC air flow system, HVE suction for intraoral usage, clear barriers between staff and patients, pre-screening of every patient, CDC-approved instrument sterilization, N95 & ASTM Level 3 Masks, deep cleaning every evening, hospital grade hand sanitizing stations, and PPE Provided: N95s, level 3 surgical masks, surgical gowns, booties, hair bonnets, face shields.
Please click here to view our safety protocols:
https://www.westgatedentalcare.net/advanced-safety-protocol.html
Watch our short video to see for yourself what you can be a part of!
https://youtu.be/p72FVaAjcpw
Benefits for our employees include:
- Health and Dental Benefits
- 401k
- Holiday pay
- Career training and professional development- We invest in our employees!
Job Responsibilities:
Patient experience
- Ensure a positive experience by being helpful and upbeat
- Greet and schedule patients on telephone and in person, take detailed phone messages
- Walkout patients, verify procedures completed, collect payment, and submit insurance
- Confirm next day’s appointments and next week’s recalls scheduled 6 months in advance
- Ensure friendly interaction and communication between patients and coworkers
Front office reception
- Have patient complete paper work and enter all pertinent patient information into practice management software, acquire the necessary signatures
- Answer phones
- Verify insurance eligibility and frequencies per patient or family
- Enter the breakdown of benefits per employer
- Update computer system and sign with patient birthdays and any other current events
- Get mail, enter and scan payments and referral documents
- Make sure waiting room is neat and tidy
- Keep reception area clean and dusted
- Requirements:
Requirements:
- High School Diploma or GED equivalent
- 1 year of administrative experience
- Customer Service and/or sales experience is a huge plus!
Monday-Friday 11:30am-7:30pm with alternating Saturdays * (see below)
* Alternating Saturdays: 7:30 am to 5:00 pm. If you are scheduled to work on Saturday, you will have one day off during the week.
We are a Patient-Centric dental office open six days a week. We offer hours to fit our patients’ busy lives. Our patient hours:
· Monday- Friday 7am-7pm
· Saturdays 8am-5pm
Job Type: Full-time
Pay: $12.00 – $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- Day shift
- Monday to Friday
- Night shift
- Weekend availability
COVID-19 considerations:
To view our safety protocols, please click here:
https://www.westgatedentalcare.net/advanced-safety-protocol.html
Education:
- High school or equivalent (Required)
Work Location: One location
Source: Indeed.com
Click Here To Apply
