Essential Job Function: This position is responsible for greeting the public regarding ADL veterinary clinic services, public spay/neuter, animal intake, the ADL foster program and any other ADL related services or programs. This position is responsible for spay/neuter appointment scheduling, PetPoint data entry, auditing orders and verifying invoices, promotion of hospital services, foster program support, assisting with intake appointments and customer service, promoting special events, assisting in the kennels and veterinary staff when needed and all other related tasks and duties. Some animal handling is required.
The Animal Defense League receptionists have major influence with the public and ADL clients that other positions do not and this requires certain obligations. At all times, the receptionists must maintain a warm, yet professional appearance and demeanor in a high-stress environment with many public demands and be comfortable diffusing situations. The receptionists will be trained on how to answer basic questions on hospital protocol and many questions a member of the public may have. This position will need to develop an understanding and knowledge of ADL programs, services, and clinic protocols. The receptionists must be efficient, effective, and able to multi-task. This position will report to the Hospital Manager.
Job Requirements:
· High School Diploma or GED certificate
· Must have experience working in a fast-paced, public environment
· Must have experience working in the area of customer service
· Must have excellent computer skills
· Must be available to work weekends, have flexible hours, and holidays
· Veterinary knowledge preferred
· Bilingual preferred
Knowledge, Skills and abilities:
Physical requirements include frequent lifting and carrying up to 50 pounds. Subject to climbing, kneeling, lifting, sitting, standing, stooping, bending, and walking to perform the essential functions. Working conditions are primarily inside with occasional exposure to temperature variations, noise, and unfavorable odors.
Knowledge of office practices, procedures, equipment and various software programs. Must have the ability to communicate clearly and effectively, both verbally and through the usage of computers.
Job Type: Full-time
Pay: From $13.00 per hour
Job Type: Full-time
Pay: From $13.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Weekend availability
Ability to commute/relocate:
- San Antonio, TX 78217: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Customer service: 1 year (Required)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Required)
Work Location: One location
Source: Indeed.com
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