Senior Practice Manager – Pediatrics Clinic Administration – The University of Texas Health Science Center at Houston (UTHealth) – Houston, TX

Position Summary:

Manages and coordinates all administrative, managerial clinical and clerical functions required for the operation of a multi-specialty clinic with moderate complexity.

Position Location:

UTHealth, Department of Pediatics Clinic Administration

University Professional Building @ 6410 Fannin Street, Houston, TX 77030

Position Key Accountabilities:

Patient Care & Clinical Operations—

  • Responsible for ensuring high quality patient care is provided.
  • Coordinates facility building needs by acting as the primary contact for the center interacting with building management.
  • Maintains confidentiality per HIPAA guidelines in regards to patient information.
  • Makes recommendations to increase efficiency, decrease costs, or improve daily operations.
  • Develop and implement a cost effective and efficient, internal operations system to handle patient volume and required documentation for regulatory agencies.
  • Maintains an environment that complies with OSHA regulations and employee safety.
  • Handles patient complaints and reviews quality assurance information relating to practice and patient care issues.
  • Resolves any operation or issues that may arise.
  • Monitors patient volumes, quality of care, and performance of staff to identify areas for improvement.
  • Maintains a clinical provider appointment schedules that effectively utilize personnel, space, and equipment that could include multi-modality specialties like XRAY, Ultrasound, PET, MRI and CT.
  • Oversees all clinic facilities and equipment management which includes maintaining a clean safe environment for clinical inspections by regulatory agencies.
  • Manages and coordinates the daily and monthly clinical scheduling IDX templates for each provider.
  • Other duties as assigned.

Financial & Personnel Management—

  • Responsible for the economical and efficient performance of the practice.
  • Prepares the annual budget for Department-level review and approval. Monitors budget variance reports and presents financial analysis as appropriate.
  • Manages the daily business operations including purchasing, and marketing.
  • Maintains the employee and patient incident report files.
  • Interact with administrative offices of the organization regarding the selection of training and monitoring of new staff to ensure continuity of operations.
  • Ensures that personnel are appropriately trained for the job duties they are assigned.
  • Manages Human Resource functions for the clinic under the direction of the UTH-assigned Department with regards to: recruiting and selection, hiring and termination, training, professional development, mentoring, counseling, performance evaluations, and salary planning.
  • Ensures accurate submission of time and leave requests, and verifies monthly payroll statements reflect submitted and approved time.
  • Produce all reports, manuals, and agendas, correspondence as directed by physicians and department administration on clinic volume, expense, and profitability.
  • Other duties as assigned.


Proficient with Microsoft Office and Allscripts.
Excellent written and verbal communication skills.

Minimum Education:

Bachelor’s degree or experience in lieu of education.

Minimum Experience:

Seven years of experience.

Physical Requirements:

Exerts up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Security Sensitive:

This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215

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