Empowering Integrated Care Solutions is an organizationwith an innovative approach to serving adults with developmental disabilities and mental health diagnoses. Ideal candidates for this position will be committed to providing quality care and working with a team of professionals that believes in personal empowerment and the benefit of an integrated care model to enhance outcomes for persons served.
Essential Duties and Responsibilities
This position is the first point of contact for consumers/external providers and will collaborate with medical/office staff to ensure the effective coordination of care for persons served.
Daily responsibilities to include:
Completes scheduling for the Evaluation & Management (Psychiatry) Service and maintains cancellation list for booking
Tracks daily external contacts, referrals, discharges and linkages
Coordinates with pharmacy partners regarding consumer medications
Completes the referral process for all new clients and performs liaison functions with external providers as needed
Facilitates the weekly internal collaboration meeting
Maintains the Provider Case Assignment Sheet
Maintains client demographics and program and insurance information in the electronic health record
Coordinates with the Office Manager to complete internal records review
Coordinates use of Uber/LYFT for consumers
Engages in weekly transdisciplinary team meetings to support the effective treatment of individuals within an integrated care model
Adheres to a positive team culture and promotes personal empowerment in the treatment process
Participates in the agency’s continuous quality improvement process
Completes other duties/tasks as assigned
This position reports to the Office Manager
Requirements:
Acceptable criminal background check
Scheduling experience required
Experience working with the mental health patients
Excellent verbal and written communication skills
Knowledge of Microsoft Office Suite
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
COVID-19 considerations:
We follow company policy for COVID-19.
Experience:
- mental health patient scheduling: 3 years (Preferred)
- Medical Terminology: 2 years (Preferred)
Work Location: One location
Source: Indeed.com
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