Medical Scheduler/Coordinator – Empowering Integrated Care Solutions, LLC – Beachwood, OH

Empowering Integrated Care Solutions is an organizationwith an innovative approach to serving adults with developmental disabilities and mental health diagnoses. Ideal candidates for this position will be committed to providing quality care and working with a team of professionals that believes in personal empowerment and the benefit of an integrated care model to enhance outcomes for persons served.

Essential Duties and Responsibilities

This position is the first point of contact for consumers/external providers and will collaborate with medical/office staff to ensure the effective coordination of care for persons served.

Daily responsibilities to include:

Completes scheduling for the Evaluation & Management (Psychiatry) Service and maintains cancellation list for booking

Tracks daily external contacts, referrals, discharges and linkages

Coordinates with pharmacy partners regarding consumer medications

Completes the referral process for all new clients and performs liaison functions with external providers as needed

Facilitates the weekly internal collaboration meeting

Maintains the Provider Case Assignment Sheet

Maintains client demographics and program and insurance information in the electronic health record

Coordinates with the Office Manager to complete internal records review

Coordinates use of Uber/LYFT for consumers

Engages in weekly transdisciplinary team meetings to support the effective treatment of individuals within an integrated care model

Adheres to a positive team culture and promotes personal empowerment in the treatment process

Participates in the agency’s continuous quality improvement process

Completes other duties/tasks as assigned

This position reports to the Office Manager


Acceptable criminal background check

Scheduling experience required

Experience working with the mental health patients

Excellent verbal and written communication skills

Knowledge of Microsoft Office Suite

Job Type: Full-time


  • 401(k)
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Paid time off
  • Retirement plan
  • Vision insurance


  • 8 hour shift
  • Monday to Friday

COVID-19 considerations:
We follow company policy for COVID-19.


  • mental health patient scheduling: 3 years (Preferred)
  • Medical Terminology: 2 years (Preferred)

Work Location: One location

Click Here To Apply

%d bloggers like this: