Medical Receptionist – GetzWell Pediatrics – San Francisco, CA

INTEGRATIVE PEDIATRIC PRACTICE LOOKING TO FILL FRONT DESK POSITION

GetzWell Pediatrics, San Francisco’s only integrative pediatric practice, with locations in Noe Valley and the Marina area, is looking to fill one front desk position.

Your personality, experience, and skill set:

Outgoing and friendly – you have no problem introducing yourself and striking up a conversation with someone you have never met.
Strive to provide top notch customer service – you will go above and beyond to help a patient with their requests and when you are unable to do so, you find another person or solution because that is what you would expect as a patient.
Honest and mature – you conduct yourself with integrity and professionalism.
Reliable – you are on time every day and rarely get sick.
Eager to learn/thick skinned – you are open to daily feedback because there is always an opportunity to learn or improve.
Not afraid to ask questions – if you are unsure, you ALWAYS double check.
Strong work ethic – you have a roll up your sleeves attitude, a no job too big or small approach (i.e. you will plunge a toilet if needed) and actively look for things to do when there’s down time.
Experience in a private practice setting – 3 years required.
Experience using healthcare management platforms.
Excellent in oral and written communication.
Excellent in multi-tasking and time management – you prioritize appropriately and execute tasks efficiently.
High attention to detail – you proofread your emails and can identify mistakes.
Thorough – you verify that you are taking tasks to completion the correct way every time.
Interest in the medical administration field.
Reside in San Francisco.

What you will do:

Confidently answer inquiries about the practice from prospective new members.
Enthusiastically greet and move patients through office/appointments, as scheduled.
Ensure client information is accurate, including demographics and payment information.
Manage scheduling of patient appointments, courtesy reminders and reschedules, as needed.
Verify out of network insurance benefits and eligibility.
Obtain external medical reports and compile medical records, as needed.
Manage main email account with incoming and outgoing client information and requests.
Collaborate with GetzWell MDs/PNPs for medical advice as pertains to patient/parent inquiries.
Ensure reception area, exam rooms and all general areas are well maintained, neat and clean.
Work an alternating schedule between our two offices.

Salary Range: Dependent on the candidate and their experience/qualifications.

Job Type: Full-time

Pay: From $24.00 per hour

Benefits: