Supervisor Volunteer Services – Thompson Peak Medical Center – HonorHealth – Scottsdale, AZ

Overview

Looking to be part of something more meaningful? At HonorHealth, you’ll be part of a team, creating a multi-dimensional care experience for our patients. You’ll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact.

HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Visit honorhealth.com/benefits to learn more.

Join us. Let’s go beyond expectations and transform healthcare together.

HonorHealth is a non-profit, local community healthcare system serving an area of 1.6 million people in the greater Phoenix area. The network encompasses six acute-care hospitals, an extensive medical group, outpatient surgery centers, a cancer care network, clinical research, medical education, a foundation, and community services with approximately 13,100 team members, 3,500 affiliated providers and nearly 700 volunteers. HonorHealth was formed by a merger between Scottsdale Healthcare and John C. Lincoln Health Network. HonorHealth’s mission is to improve the health and well-being of those we serve.

As a community healthcare system, we have a unique responsibility to keep our facilities as safe as possible to protect our patients and team members. With this in mind, we require all new hires to have received the first dose of a COVID-19 vaccine before their start date and be scheduled for their second dose. New hires who choose to receive the Johnson & Johnson vaccine only need one dose to fulfill this requirement. Reasonable accommodations will be considered. Please note – this organization is a tobacco free campus. In order to be an eligible candidate you will need to test negative on a tobacco (cotinine) test during prescreening. If you test positive you will be unable to reapply for 30 days. If you test positive a second time you will ineligible to reapply for 1 year.

Responsibilities

Job Summary

The Supervisor-Volunteer Services is responsible for orientation, training, placement and oversight of volunteers within various service areas. This position monitors quality of volunteer services and works with departments to assess needs and adjust services as necessary.

Supervises day-to-day operations of volunteers. Responsible for the screening, interviewing and placement of volunteers for hospital service areas. Initiates changes in work assignments.

Develops and updates policies, procedures, job descriptions and training checklists for volunteer positions to assure clarity of operations and parameters.

Work with staff in various departments to assess and fill volunteer staffing needs and to ensure performance standards are met. Identifies, develops and adapts volunteer service areas to respond to changing needs.

Trains, directs and motivates volunteer team leaders to delegate responsibility. Supervises general training for team leaders to establish parameter of leadership. Educates and supports team leaders in problem solving with appropriate hospital management staff to maximize effectiveness.

Plans and conducts volunteer orientations on a regular basis. Develops training materials for volunteers and participants in special volunteer programs. Develops training materials to support quality service and adjusts training accordingly. Evaluates areas of service annually with managers and volunteers to ascertain quality. Plans for the hospital orientation of prospective team leader candidates to assure mission of System is understood.

Develops, implements and executes new volunteer program within a hospital environment. Program development is based on data and strategic initiatives. Must be familiar with hospital compliance issues and human resource regulations.

Qualifications

Education

Associate’s Degree or 2 years’ work related experience Required

Experience

2 years Volunteer management Required

Source: Indeed.com
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