Receptionist – Coastal Health & Rehab – Daytona Beach, FL

Reports to: Administrator

OVERVIEW:

The Receptionist will greet, assist, and provide direction and information to patients, visitors, and other guests at the facility.

RESPONSIBILITIES:

• Greets patients, visitors, and guests; determines the purpose of each person’s visit and directs or escorts them to the appropriate location

• Answers, screens, and directs phone calls; takes messages and schedules appointments if needed

• Receives mail, documents, packages, and courier deliveries and delivers or distributes items.

• Performs administrative and clerical support tasks

• Performs basic filing and recordkeeping

• Report any complaints to immediate supervisor

QUALIFICATIONS:

EDUCATION / EXPERIENCE:

• High School Diploma or GED.

• Excellent verbal communication skills

• Excellent interpersonal and customer service skills

• Basic understanding of administrative and clerical procedures and systems

• Proficient with Microsoft Office Suite or related software