Clinical Case Manager II – Full-Time – Conard House, Inc. – San Francisco, CA

POSITION: Clinical Case Manager II (CM II), multiple job openings, full-time, Non-licensed or Non-waivered (MHRS)

SALARY: $28.85 per hour ($60,000.00 annualized) with excellent benefits

REPORTS TO: Clinical Program Director II or III

THE ORGANIZATION: Conard House Inc. is a nonprofit organization which builds welcoming communities and restores hope. We work with a diverse adult population and strive for cultural competency/humility by respecting experience, promoting inclusion, and building community. This position is with the Outpatient Services within the Supportive Housing Program. This program provides housing, case management, and income advocacy for adult residents in nine Single Resident Occupancy (SRO) Hotels in the Tenderloin and South of Market area and scattered-site shared apartments located throughout San Francisco. Additionally, staff at Outpatient Services provide individual and group rehabilitation services, individual and group therapy, assessment and treatment planning, and crisis intervention pertaining to their scope of practice. We are a committed Equal Opportunity Employer. Pursuant to the City and State’s Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. This position is included in the collective bargaining unit SEIU Local 1021.

QUALIFICATIONS: BA (any field) and 4 years of experience in a mental health setting as a specialist in the field of physical restoration, social adjustment, vocational adjustment. Up to 2 years of graduate professional education in a clinical field: Social Work (MSW), Marriage and Family Therapy (MFT), Clinical Counseling (PCC), Psychology (Ph.D./Psy.D.) may be substituted for the experience requirement on a year-for-year basis. Applicants must have a working knowledge of psychiatric medications, psychological terminology, and mental health and social services in San Francisco. Effective advocacy, organizational, and communication skills are essential. The ability to work as a team member towards common goals and objectives is required. Applicants must have the ability to document using electronic database according to Medi-Cal guidelines. Experience with Medi-Cal billing and AVATAR database preferred. Must successfully complete education and reference verification. After a conditional offer of hire, a criminal back ground check must be reviewed. Ability to travel to meetings off-site required. However, personal vehicle is not required.


Provide mental health services to clients and document services in AVATAR according to Conard House and Medi-Cal


– Meet monthly billing target.

– Provide resources to clients on a broad range of problems in a manner that is supportive, constructive and non-judgmental.

– Admit and orient new clients to the program.

– Assess client’s need for medical and psychiatric evaluations and make appropriate referrals.

– Develop and implement case management and money management plans and contracts.

– Coordinate Plans of Care with other services being provided to the client.

– Provide advocacy assistance pursuing entitlements, clothing, health care, mental health services and other issues. Maintain entitlements and ensure proper completion of client applications and forms.

– Conduct groups and activities oriented toward stabilized living. Facilitate interaction among clients and involvement in the social program.

– Maintain a supportive, independent living environment.

– Facilitate community building within the hotel and assist clients in utilizing hotel community resources.

– Intervene in crisis situations according to procedures.

– Assist clients with daily living skills.

– Develop and implement plan for client placement upon discharge from program.

Application Procedure: Please send resume and letter of intent with “Clinical Case Manager II” in subject heading to Ralitsa Georgieva, Associate Clinical Director, via email:

Job Type: Full-time

Pay: $28.85 per hour


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Referral program
  • Vision insurance


  • 8 hour shift
  • Day shift
  • Monday to Friday

COVID-19 considerations:
Masks are provided by company and require for indoor activity. gloves available as is hand sanitizer. Have vaccination rate of 90+%. Free covid testing through the City.

Ability to commute/relocate:

  • San Francisco, CA 94103: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: One location

Click Here To Apply

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