We are expanding our team to serve the needs of our community in the Lake of the Ozarks, Missouri area! Central Ozarks Medical Center (COMC) is excited to announce an opening for a Quality Care Coordinator for our Lake Area clinics!
COMC is a Missouri non-profit, federally qualified health center that has served Pulaski, Laclede, Camden and Miller counties for over 40 years. Our goal is to provide the highest quality, affordable healthcare to the communities we serve. COMC is looking for a mission-driven team member who is comfortable working with patients with diverse backgrounds. Applicant must be a motivated, self-starter able to quickly adapt to new and changing conditions while maintaining a professional demeanor.
COMC offers a robust compensation and benefits package, (including medical, dental, vision, life insurance, long and short-term disability, and retirement). We have an excellent staff and a wonderful patient population. The scenic Lake Ozark area is a great location for raising a family and enjoying a variety of outdoor recreational activities.
Due to the CMS Mandate our staff are required to be fully vaccinated against COVID-19 as a condition of employment.
Responsibilities: The Quality Care Coordinator is a Medical Assistant position who will support the Quality Department by scheduling, organizing, and managing assigned patient’s healthcare maintenance and treatment. Their duties include helping patients’ complete paperwork, communicating with a healthcare team about a patient’s treatment plan and educating patients about resources and options for managing their health.
Qualifications Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Must be CPR certified or become certified during probationary period and maintain certification throughout employment with COMC. Must maintain CEUs as directed by COMC.
Education and/or experience: High school diploma or GED required; completion of an accredited medical assistance certification program. 1 to 2 years’ experience in clinical or community resource settings; Care coordination and/or case management is preferred, but not required. Experience with an electronic health record is preferred.
Language Skills: Ability to respond to inquiries or complaints from customers and regulatory agencies.
Mathematical Skills: Knowledge of fundamental math, adding machine, calculator, and Microsoft office.
Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions.
Other Skills and Abilities: Highly organized with ability to keep accurate notes and records. Experience with health IT systems and reports is desirable. Local knowledge about and connections to community health care and social welfare resources is desirable. Strong phone etiquette and excellent customer service skills.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This includes moderate physical effort consisting of occasionally lifting or moving over 50 pounds of weight.
Travel Requirement: To fulfill the responsibility of the position travel to all COMC locations will be required. Employee should have valid Missouri driver’s license. Overnight travel may also be required in specific incidences of training, conferences, etc.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Knowledge of, and compliance with, HIPAA is required. Confidentiality of patient information is mandatory.
The noise level in the work environment is usually moderate.
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